Lilliana Gomez

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Managed store operations, including opening and closing procedures for security.
• Trained new employees on store policies and customer service techniques effectively.

• assisted any and all needs/calls throughout the whole sales floor (change orders, cashier errors etc.)

• Organized merchandise displays to promote sales and improve store layout efficiency.
• Monitored inventory levels, restocking items as needed to maintain availability.
• Ensured compliance with safety and cleanliness standards throughout the store environment.
• Collaborated with team members to resolve customer issues promptly and professionally.
• Inspected merchandise prior to stocking shelves or displays to ensure quality control standards were met.
• Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.