Lilliana Leal
Roseville,MN
Summary
Dedicated professional with a background in patient care at The Estates at Chateau, adept in basic life support and effective communication. Proven adaptability in fast-paced environments, enhancing team dynamics and patient satisfaction. Achieved significant improvements in patient comfort and care efficiency, showcasing a blend of hard and soft skills critical to healthcare excellence.
Overview
3
3
years of professional experience
Work History
CNA in Training
The Estates at Chateau
08.2024 - Current
- Facilitated mealtime assistance for patients requiring help with feeding or dietary restrictions while ensuring that nutritional needs were met.
- Utilized time management strategies effectively prioritizing tasks, ensuring prompt completion of all responsibilities during each shift.
- Enhanced patient comfort by providing compassionate and attentive care during daily activities.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Buffalo Wild Wings
Cashier/Host
02.2024 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
- Monitored seating area and checked restrooms regularly to keep spotless.
Dinos
Cashier
03.2022 - 05.2024
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
Education
No Degree - Nursing Education
Minnesota Online High School
N/A05-2026
Skills
- Patient care
- Basic life support
- Effective communication
- Adaptability and flexibility
- Team building
Languages
Spanish
Native or Bilingual
Timeline
CNA in Training
The Estates at Chateau
08.2024 - Current
Buffalo Wild Wings
Cashier/Host
02.2024 - 10.2024
Dinos
Cashier
03.2022 - 05.2024
No Degree - Nursing Education
Minnesota Online High School
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