Lilliana Rodriguez
Sylmar,CA
Summary
Highly successful Veterinary Technician with significant expertise in anesthesia, surgery, and pathology in large animals. Proven history of building a strong rapport with owners to provide seamless pet care and foster exceptional service.
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Veterinary Technician/Receptionist
CozyCroft Pet Hospital
01.2021 - Current
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Greeted pet owners and went over available services, outlined costs, and determined the special needs of animals under care.
- Answered owner animal health questions and advised on best care practices.
TAP Supervisor
PINK Victoria Secret
03.2020 - 11.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
Education
High School Diploma -
Arleta High School
Arleta, CA06.2021
Skills
- Intravenous Injection
- Physical Examination
- Medical History Collection
- Surgical Assistance
- Thoracic and Abdominal Radiograph
- General Anesthesia Monitoring
- Invoices
- Customer Service
Certification
- PT - Phlebotomy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Veterinary Technician/Receptionist
CozyCroft Pet Hospital
01.2021 - Current
TAP Supervisor
PINK Victoria Secret
03.2020 - 11.2023
High School Diploma -
Arleta High School
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