Lilliana Summers
Phoenixville,PA
Summary
Organized Busser with hands-on experience in food service. Skilled in clearing tables and supporting wait staff. Accomplishes tasks with minimal supervision.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
1
1
year of professional experience
Work History
Restaurant Busser
Harvest Seasonal Grill & Wine Bar
Phoenixville, PA
11.2024 - Current
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Stocked displays with new and transferred merchandise.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Maintained table setting by removing courses as completed and replenishing utensils.
- Stocked service stations with ice, napkins and straws.
- Transported filled bus tubs to kitchen dishwashing area.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Swept, mopped and removed debris from dining room floors.
Restaurant Hostess
Harvest Seasonal Grill & Wine Bar
Phoenixville, PA
04.2024 - Current
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered telephone to provide dining information and take reservations.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted guests and sat customers at tables or in waiting areas.
Education
High School Diploma -
Spring-Ford High School
Royersford, PA12-2026
Skills
- Customer service
- Time management
- Kindness and empathy
- Team collaboration
- Conflict resolution
- Reservations management
- Understanding of restaurant layout
- Public speaking
- Hardworking
Languages
English
Elementary
Accomplishments
- Leadership award from volleyball team
- Team captain of volleyball team
Affiliations
- Babysitting
- Volleyball
- Volunteering for Bournelyf Special Camp
- Librarians assistant at my high school
References
References available upon request.
Timeline
Restaurant Busser
Harvest Seasonal Grill & Wine Bar
11.2024 - Current
Restaurant Hostess
Harvest Seasonal Grill & Wine Bar
04.2024 - Current
High School Diploma -
Spring-Ford High School