Lilliana Yvette Rodriguez
Buffalo Wild wings
Westminster
1
Certification
3
years of professional experience
Work History
server/host
2 Years 1 Month- Customer service - I'm really good with others. I project a positive and good environment to those who are around me. able to adapt and ensure customer satisfaction in a fast paced environment.
- My communication skills are clear and I do great working as a team. I provide excellent service
- Multi tasking and time management - managing multiple tables at once while also being aware that others might need my attention, so being attentive and a good listener is also the skills that are used.
- Server/host for 2 years
group leader
1 Year 4 Monthsfood handling / customer service
7 Months- While being at first class pizza I've learned cleanliness and responsibility when working with people. I have carried these with me to my current job.
- In a solution I once experienced a customer raising their voice and Instead of being offended or raising my voice back at them I chose to descalate the whole problem which then made the person come to notice I have almost everyone attention I should not be so loud, we tried to reason together and he ended up coming out of our restaurant satisfied and I felt proud of myself for being able to handle a customer as good as I did
Education
High school diploma
AA - psychology
1st year competed working towards second year
Skills
I'm able to communicate and work with others in a peaceful manner
Adaptable and flexible
Willing to learn new things and overcome them
Exceptional with problem solving
Hardworking in various aspects
Open to ideas/Active listening
Critical thinking
Ambitious in work that is being asked of me
Passionate and devoted to my goal
Certification
- Hippa and Patient Confidentiality training certification
- Personal Protective Equipment certification
- Administer vaccines certificant
- Conduction a physical inventory certificant
Timeline
group leader
Alphabest education gilbert elementary
05.2025 - 09.2026Read More
server/host
Buffalo Wild wings
07.2024 - CurrentRead More
food handling / customer service
First class pizza
12.2023 - 07.2024Read More
Golden west college
AA from psychology
Read More
Ocean View High school
High school diploma
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