Lillianna Hicks
Summary
Leverages extensive knowledge in customer service, inventory management, and project execution. Effectively maintained pharmacy organization and cleanliness while facilitating prescription preparation. Demonstrates strong customer service and multitasking skills gained through diverse roles. Developed expertise in coffee-making and beauty products, enhancing client relations and project efficiency.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Compounding Pharmacy Technician
Welltopia Pharmacy
Mequon, Wisconsin
03.2026 - Current
- Prepared ointments, capsules, creams, and suspensions for patient-specific orders.
Pharmacy Technician
BHS Central Pharmacy
Waupun, Wisconsin
03.2025 - 04.2026
- Managed inventory levels and performed stock checks to ensure medication availability.
- Collaborated with pharmacists to accurately prepare prescription medications for patient care.
- Maintained cleanliness and organized pharmacy workspace to support efficient operations.
BARISTA
Starbucks
Germantown, Wisconsin
03.2024 - 03.2025
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Developed extensive knowledge of coffee-making techniques, including espresso extraction, milk steaming, and latte art.
BEAUTY ADVISOR
Ulta
Menomonee Falls, WI
12.2021 - 02.2024
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions.
- Provided exceptional customer service and assisted customers with product selection.
- Utilized point-of-sale systems to process payments, returns, and exchanges quickly and accurately.
- Organized promotional displays and events to promote product sales.
DOG HANDLER
Central Bark
Slinger, WI
02.2022 - 12.2023
- Maintained a safe environment for the animals by monitoring their interactions with other people or animals.
- Fed or exercised animals or provided other general care, such as cleaning, or maintaining holding or performance areas.
- Utilized positive reinforcement techniques to encourage desired behaviors in pets.
Education
CREDITS IN BUSINESS ADMINISTRATION -
University of Whitewater
WhitewaterHigh School Diploma -
West Bend West High School
West BendSkills
- Problem-solving
- Attention to detail
- Cash handling
- Customer service excellence
- Product displays
- Multitasking skills
- Medication preparation
- Medication labels
- Prescription filling
- HIPAA compliance
References
References available upon request
Certification
Pharmacy Technician License (WI)
Timeline
Compounding Pharmacy Technician
Welltopia Pharmacy
03.2026 - Current
Pharmacy Technician
BHS Central Pharmacy
03.2025 - 04.2026
BARISTA
Starbucks
03.2024 - 03.2025
DOG HANDLER
Central Bark
02.2022 - 12.2023
BEAUTY ADVISOR
Ulta
12.2021 - 02.2024
CREDITS IN BUSINESS ADMINISTRATION -
University of Whitewater
High School Diploma -
West Bend West High School