Lillianna Olivas
Chula Vista,United States
Summary
The greatest contribution I bring to my workplace is dedication, enthusiasm and consistency. I am a dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented individual who would love to be on your team! I have outstanding leadership skills and take pride in being an exceptional team player. I stay on top of demands in fast-paced environments and effectively use slow periods when presented to maximize potential. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CLIENT REPRESENTATIVE
Aspire
02.2024 - 08.2024
- Developed strong relationships with clients by establishing trust and understanding their unique requirements.
- Trained new hires on best practices for managing client accounts, contributing to improved team performance overall.
- Conducted follow-up calls to ensure client satisfaction
- Maintained knowledge of industry trends, competitor activities, and market developments relevant to company's offerings
- Created customized proposals for prospective clients based on their specific needs
- Participated in regular team meetings to discuss ongoing projects, challenges, and best practices for serving clients.
PROFESSIONAL CAREGIVER
Private Care
03.2019 - 07.2023
- Maintained detailed records of each child's developmental milestones, sharing this information with parents regularly.
- Nurturing and caring for children and adults
- Child development knowledge and experience
- Performed basic housekeeping tasks for safe living environment
- Supported patients to continue participating in daily living activities.
PRESCHOOL TEACHER
Pac Heights Kidz Preschool & Daycare
02.2019 - 12.2021
- Created supportive and learning-focused classroom environments to help children achieve developmental milestones
- Improved classroom control by resolving behavioral issues using positive reinforcement techniques
- Cultivated diverse learning, ample playtime and caring environments to support early childhood success
- Updating apps to inform parents on their child's daily schedule.
Front Desk Receptionist
Kula Yoga
06.2016 - 10.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answering phone calls and questions from students
- Introducing new students to our programs/discounts.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Collected room deposits, fees, payments and mail
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Desk/Martial Arts Instructor
In Your Corner Training
10.2017 - 07.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Enhanced customer sales offering personalized membership recommendations based on their needs and preferences.
- Maintain a sanitary environment for health and safety
- Evaluated children before training
- Taught Marital Arts to children
Education
General Education
Southwestern College
Chula Vista, CA2017
General Education
Art Institute of California
San Diego, CA2016
Reiki
Holistic Healing
San Diego, CA01.2016
High School Diploma -
Bonita Vista Senior High School
Chula Vista, CA03.2013
Skills
- Superior Customer Service
- Sales Techniques
- Interpersonal Skills
- Organizational skills
- Assistant/Instructional Aide
- BLS/CPR/AED/First-Aid Certified
- Excellent Communication
- Proficient Oral and Writing Skills
- Telephone Etiquette
Certification
Reiki Master
Languages
Spanish
Native or Bilingual
Timeline
CLIENT REPRESENTATIVE
Aspire
02.2024 - 08.2024
PROFESSIONAL CAREGIVER
Private Care
03.2019 - 07.2023
PRESCHOOL TEACHER
Pac Heights Kidz Preschool & Daycare
02.2019 - 12.2021
Front Desk/Martial Arts Instructor
In Your Corner Training
10.2017 - 07.2018
Front Desk Receptionist
Kula Yoga
06.2016 - 10.2018
General Education
Southwestern College
General Education
Art Institute of California
Reiki
Holistic Healing
High School Diploma -
Bonita Vista Senior High School
Reiki Master
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