LILLIE BATISTE
BATON ROUGE,LA
Summary
Professional with experience in patient care, ensuring comfort and safety. Skilled in supporting healthcare teams, maintaining cleanliness, and assisting with daily activities. Strong focus on collaboration and adaptability. Known for reliability, empathy, and effective communication.
Healthcare professional with strong history in patient support and assistance. Known for reliability, adaptability, and results-driven approach. Emphasizes effective team collaboration and excels in delivering compassionate care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver/Direct Service Worker
Ageless Healthcare
Baton Rouge, LA
06.2020 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Patient Assistant Observation
Our Lady Of The Lake Rmc
Baton Rouge, LA
04.2025 - 06.2025
- Expedited response times during emergencies, alerting appropriate personnel immediately upon identification of critical situations.
- Contributed to faster patient recovery times by encouraging mobility through gentle exercises and ambulation support.
- Safeguarded patient privacy, upholding HIPAA regulations in all verbal and written communications.
- Provided emotional support to patients and families, lending a compassionate ear during difficult moments.
- Increased staff efficiency by restocking supplies as needed, ensuring readily available materials for patient care tasks.
PHARMACY CUSTOMER SERVICE REPRESENTATIVE
Walgreens
Baton Rouge, LA
05.2023 - 01.2025
- Maintained a clean and organized pharmacy environment, ensuring optimal workflow and customer experience.
- Contributed to increased pharmacy revenue through proactive promotion of over-the-counter products and services.
- Increased customer loyalty by providing empathetic support during challenging medical situations or treatment transitions.
- Collaborated with pharmacists to resolve drug therapy issues, optimizing patients' overall
URGENT CARE STAFF
Health Care First
Grosse Tete, LA
08.2022 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Bachelor of Science - Criminal Justice
Southern University and A & M College
Baton Rouge, LAPhlebotomy Certification - undefined
Baton Rouge School of Phlebotomy
05.2024
Skills
- Data entry
- Communication skills
- Time management
- Strategic thinking
- Verbal and presentation skills
- Critical thinking
- Problem solving
- Appointment scheduling
- Medical terminology
- Documentation proficiency
- Customer service
- Problem-solving
- Team collaboration
Certification
- PT - Phlebotomy Technician
- First Aid/CPR Certified
Timeline
Patient Assistant Observation
Our Lady Of The Lake Rmc
04.2025 - 06.2025
PHARMACY CUSTOMER SERVICE REPRESENTATIVE
Walgreens
05.2023 - 01.2025
URGENT CARE STAFF
Health Care First
08.2022 - 10.2023
Caregiver/Direct Service Worker
Ageless Healthcare
06.2020 - Current
Phlebotomy Certification - undefined
Baton Rouge School of Phlebotomy
Bachelor of Science - Criminal Justice
Southern University and A & M College
SUMMARY OF QUALIFICATIONS
- Ability to manage multiple projects and tasks at any given moment
- Strong analytical skills
- Ability to multitask and work in fast-paced physical or virtual environments
- Strong work ethic that focuses on all organization stakeholders
Certified phlebotomist
I am a Certified Phlebotomist with hands-on experience in drawing blood, preparing specimens for testing, and providing compassionate care to patients of all ages. I am trained in maintaining strict safety and infection control procedures while delivering accurate and efficient service in both clinical and laboratory settings. My certification demonstrates my commitment to professionalism and continuing education in the healthcare field. I take pride in making patients feel at ease during procedures and in supporting the healthcare team with reliable and timely specimen collection.