Lillie Jones
Pacific Grove,CA
Summary
Dedicated barista with a strong focus on exceptional customer service, time management, and teamwork. Proven ability to create personalized beverages and ensure a positive customer experience.
Dynamic barista skilled in fostering teamwork and enhancing customer satisfaction. Known for attention to detail and maintaining a clean environment, contributing to operational efficiency during peak hours.
Motivated barista with experience in health compliance and customer engagement. Expertise in time management and problem resolution, driving a positive café atmosphere and improving customer loyalty.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Carmel CA
01.2026 - Current
- Implemented best practices for health and safety compliance within the café environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Barista
Carmel Valley Roasting Company
Carmel-by-the-Sea, CA
08.2024 - 01.2026
- Crafted high-quality espresso beverages to meet customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Operated coffee brewing equipment and maintained inventory levels to support daily operations.
- Collaborated with team members to streamline workflow during peak hours for improved efficiency.
- Developed knowledge of coffee origins and brewing methods to educate customers effectively.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Associate of Science -
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team leadership
- Adaptive and creative
- Order taking
- Cash register operation
- Decision-making
- Espresso machine operation
Timeline
Barista
Starbucks
01.2026 - Current
Barista
Carmel Valley Roasting Company
08.2024 - 01.2026