Lillie Lobb
Greensburg,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a detail-oriented team player with strong organizational skills. I also have the ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Mammy's Kitchen And Bar
05.2023 - 08.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Server
Baskin Robins
04.2022 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
Education
Bachelor of Arts - Criminal Justice
Lindsey Wilson College
Columbia, KY04.2026
High School Diploma -
Green County High School
Greensburg, KY05.2022
Skills
- Conflict Resolution
- High-volume dining
- Menu Memorization
- Front-of-house display creation
- Greeting guests
- Handling Complaints
- Customer Service
- POS system operations
- Scheduling
- Table Bussing
- Complex Problem-Solving
- Effective Communication
Running, reading, writing, being with friends and family, and traveling
During my free time I enjoy activities such as running/exercising, reading and writing, I enjoy listening to worship music and reading my Bible. I also enjoy things such as being with my family and friends. I also enjoy traveling.
Additional Information
I am a very hard worker and very dedicated when I begin a job. Right now I am a college student and are really looking for a summer job.
Timeline
Restaurant Hostess
Mammy's Kitchen And Bar
05.2023 - 08.2023
Server
Baskin Robins
04.2022 - 08.2022
Bachelor of Arts - Criminal Justice
Lindsey Wilson College
High School Diploma -
Green County High School