Lillie Pelphrey
Manhattan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
My business and psychology education combined with previous work experience has given me a foundation of knowledge and skills. I learn new technologies quickly and apply those abilities to improve the work I do. Additionally, I’m proficient in employee records, talent management, and business administration. I have a resourceful approach to problem-solving, tackling challenges head-on, and consider obstacles to be learning experiences. I am a people-person with high energy and a lot of ambition. I would be honored to join your team.
Overview
8
8
years of professional experience
Work History
Caretaker
Private Hire
Johnson City
05.2023 - Current
- Monitored clients' activity levels and provided emotional support to elderly clients and their families.
- Performed light housekeeping duties such as changing bed linens, tidying up living areas and washing dishes.
- Assisted clients’ with transportation and mobility needs such as moving between wheelchairs and beds.
- Encouraged independence while assisting with activities that may be difficult due to physical limitations or cognitive impairment.
Registered Behavioral Technician
Bristol
Bristol
03.2023 - Current
- Provide direct client care one to one in a clinical setting
- Directing contrived social skills training, tolerance training, and self help skills training
- Implements treatment plans, skill-acquisition and behavior reduction programs and strategies as outlined by BCBA
- Input data on client progress and behaviors, ensuring accurate collection to reflect response to intervention of treatment goals and Behavior Intervention Plan
- Communicate effectively with clients, their families, fellow RBT’s and BCBA/BCaBA
Acute Activities Coordinator
Kingsport
Kingsport
06.2022 - 03.2023
- Coordinated activities designed to promote social interaction, mental, and physical stimulation for acute adults and youths
- Provided supervision to all patients participating in the recreation and therapeutic programs while maintaining hospital standards
- Observed strict confidentiality, and safeguard all patient related information and organization confidentiality
- Maintained medical documentation and provided direct care and assistance to all patients
Pet Sitter/Walker
Johnson City
Johnson City
02.2021 - 03.2023
- Responsible for checking on client's pets and assuring that their necessities were being met
- Entrusted with the access to the client's home to complete pet's care
- Provided proper care and attention to pets such as giving food and water, daily walks, and spending time with the animals during their owner's absence during daytime
Front Desk Coordinator
Body, Health & Mind Center
Johnson City
03.2021 - 06.2022
- Providing excellent customer service by greeting clients, providing people with information, directing visitors, engaging in customer service, and answering incoming calls
- Managed the front desk in a professional and tidy manner
- Managed schedule and provided service providers assistance when necessary
- Minimized spread of germs and contaminants with a regular schedule of cleaning and surface sanitation
Nanny
Private In-home Care
Unicoi
05.2021 - 02.2022
- Balanced the child's schedule with regular rest, play, and academic hours
- Kept the home environment neat, clean, and optimal for children's development
- Tended child's healthcare needs by taking each to appointments, filling prescriptions, and administering medications
- Minimized spread of germs and contaminants with a regular schedule of toy cleaning and surface sanitation
Building Manager
Campbellsville University Somerset
Somerset
01.2021 - 05.2021
- Engaged community members through special events and one-on-one support
- Investigated complaints, disturbances, and violations on behalf of building ownership
- Identified and quickly addressed any academic requirements, closely following applicable regulations and university requirements
- Helped the team handle high-volume work by prioritizing tasks and organizing supplies
Caretaker
Private In-home Care
Somerset
10.2020 - 11.2020
- Company Overview: (Elderly Assistance)
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
- Allows and encourages residents to do as much of their own care as possible
- Served meals to residents in the dining room or apartments and may assist in preparing meals following pre planned menus
- (Elderly Assistance)
Bistro Attendant
The Market Bistro
09.2020 - 10.2020
- Company Overview: Pioneer College Caterers
- Taking and processing food orders for patrons
- Cleaning and stocking equipment in Bistro
- Setting up supplies and tools during opening
- Pioneer College Caterers
Direct Support Professional
New Vista Oakwood
12.2019 - 03.2020
- Assisting patients with daily activities, accompanying them to doctor appointments, cooking and serving meals, performing light housekeeping duties, running errands, and providing companionship
- Supported client social and learning needs and environment as directed
- Provided active treatment services as outlined in personal care plans
- Provided encouragement, coaching, and emotional support to help clients achieve established goals
Sales Associate
TJX Companies
08.2017 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise; maintained organized, presentable merchandise to drive continuous sales
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Engaged with customers to effectively build rapport and lasting relationships
Caretaker
Private In-home Care
Johnson City
07.2019 - 10.2019
- Company Overview: (Post-Stroke)
- Maintains a clean, safe, and orderly environment for the residents; performs general housekeeping; and follows cleaning schedules for resident laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
- Allows and encourages residents to do as much of their own care as possible
- Serves meals to residents in the dining room or apartments and may assist in preparing meals following pre planned menus
- (Post-Stroke)
Front Desk Associate
Campbellsville University Somerset
Somerset
08.2017 - 12.2018
- Answered multi-line phone systems, responded to inquiries, and transferred calls to correct departments and personnel
- Explained details regarding property, including class location and time, correct adviser, financial aid, and director's office to current, incoming, and potential students
- Greeted guests at the front desk and engaged in pleasant conversations while letting the desired adviser know the guest is ready for them
- Maintained cleanliness and organization of the front desk area
Photographer’s Assistant
Wandering Elm Photography
08.2017 - 11.2018
- Selected and altered secondary photographic features such as backdrops and lighting
- Employed effective time management when dealing with coordination and accountability around personnel and security assets
- Provided excellent service to guests and employees
- Performed advanced computer processing of images for assignments, as well as planned and prepared for on-location and studio shoots
- Traveled to Iceland for a Wander Session
Education
Bachelor of Science - Double Major in General Business and Psychology
Campbellsville University
12.2021
Business and Marketing Pathway -
Southwestern High School
05.2019
Skills
- Activity planning
- Time management
- Customer relations
- Cleaning and sanitation
- Social and emotional support
- First Aid
References
- Angie Travis, Johnson City, TN, (423)470-8102, pelphreylp@gmail.com, Executive Director of Noe Education Center
- Hannah Davis, Somerset, KY, (859)992-7982, Former Manager
- Leanne Weddle, Somerset, KY, (606) 451-8474 x7004, mlweddle@campbellsville.edu, Former professor and colleague
- Madison Phelps, Somerset, KY, (606)802-0018, Former colleague
- Greg Gover, Somerset, KY, (606) 451-8474 x7014, gegover@campbellsville.edu, Former leader
Leadership Experience
Vice President (Community Service), Future Business Leaders of America
Timeline
Caretaker
Private Hire
05.2023 - Current
Registered Behavioral Technician
Bristol
03.2023 - Current
Acute Activities Coordinator
Kingsport
06.2022 - 03.2023
Nanny
Private In-home Care
05.2021 - 02.2022
Front Desk Coordinator
Body, Health & Mind Center
03.2021 - 06.2022
Pet Sitter/Walker
Johnson City
02.2021 - 03.2023
Building Manager
Campbellsville University Somerset
01.2021 - 05.2021
Caretaker
Private In-home Care
10.2020 - 11.2020
Bistro Attendant
The Market Bistro
09.2020 - 10.2020
Direct Support Professional
New Vista Oakwood
12.2019 - 03.2020
Caretaker
Private In-home Care
07.2019 - 10.2019
Sales Associate
TJX Companies
08.2017 - 12.2019
Front Desk Associate
Campbellsville University Somerset
08.2017 - 12.2018
Photographer’s Assistant
Wandering Elm Photography
08.2017 - 11.2018
Bachelor of Science - Double Major in General Business and Psychology
Campbellsville University
Business and Marketing Pathway -
Southwestern High School