Professional Summary
Overview
Work History
Education
Skills
Timeline

Lillith Schmitt

Bikram Yoga Katy
Brookshire
9
years of professional experience

Experienced customer service professional with strong leadership, communication, and attention to detail. Skilled in front-desk operations, family support, and child supervision, with a calm, patient approach that keeps daily operations organized and clients supported.

Work History

Kids' Club Associate

3 Months
Arcofit Gym | 08.2026 - Current
  • Supervised children in the Kids' Club, maintaining a safe, engaging environment during gym visits.
  • Monitored check-in and check-out procedures, confirming authorized pickup and child attendance.
  • Assisted with age-appropriate activities, crafts, and games to support positive child engagement.
  • Sanitized toys, equipment, and play areas to uphold cleanliness and safety standards.
  • Responded quickly to incidents, redirecting children and maintaining a calm, orderly environment.

Front Desk Manager

2 Years 4 Months
Bikram Yoga Katy | 07.2024 - Current
  • Managed front desk operations, greeting clients and handling class check-ins with accuracy.
  • Processed memberships, retail sales, and payments through point-of-sale systems.
  • Scheduled appointments and class reservations using studio booking software.
  • Resolved customer inquiries by phone, email, and in person with professionalism.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Supported new member onboarding by explaining studio policies and class procedures.
  • Maintained organized client records and updated account information promptly.

Electrocardiogram Technician

6 Months
St. David's South Austin Hospital | 01.2023 - 07.2023
  • Performed routine and STAT ECGs for emergency, inpatient, and outpatient patients with consistent accuracy.
  • Prepared patients for cardiac testing, explaining procedures and reducing anxiety during examinations.
  • Maintained ECG equipment, troubleshooting lead placement, calibration, and signal quality issues.
  • Documented test results promptly in electronic medical records for provider review.
  • Ensured optimal equipment functionality by performing routine maintenance tasks on ECG machines and related devices.
  • Utilized strong attention to detail when entering patient data into the electronic medical record system, minimizing errors and ensuring accurate documentation.

Salon Receptionist

5 Months
JCPenney | 08.2022 - 01.2023
  • Scheduled, confirmed, and adjusted appointments using salon booking systems.
  • Greeted salon guests and managed check-in process with accurate appointment verification.
  • Answered incoming calls and provided clear service and pricing information.
  • Processed payments and handled register transactions with accuracy.
  • Maintained organized reception area and prepared station materials for daily operations.
  • Promoted retail products and salon services through knowledgeable customer interactions.

Nursery Caregiver

2 Years 2 Months
Second Baptist Church | 01.2018 - 03.2020
  • Supervised infants and toddlers in a nursery setting, maintaining safe, nurturing care throughout service hours.
  • Prepared age-appropriate activities, fostering engagement, comfort, and developmental support for young children.
  • Sanitized toys, changing stations, and high-touch surfaces to support a clean, healthy environment.
  • Sanitized toys, changing stations, and high-touch surfaces to support clean, healthy a clean, healthy environment.
  • Enforced safety and child protection guidelines, reducing risk and supporting consistent nursery operations.
  • Assisted with basic self-care tasks such as diapering, toilet training, and handwashing to instill independence in daily routines.

Clinical Rotations (Volunteer)

9 Months
Churchill Fulshear Highschool | 08.2018 - 05.2019

Observed nurses in various clinical settings to learn about patient care procedures. and other medical professionals for a few hours each week during school.

Documented each day and wrote weekly essays explaining what I learned and why it mattered to the medical field.

Education

Bachelor of Science - Cognitive Psychology

University of Houston | Houston | 12-2026
  • Dean's List all 4 years
  • Graduated Summa Cum Laude
  • 3.9 GPA

Skills

Child supervision
Early childhood education
Customer service
Initiative-taking
Patience and empathy
Leadership qualities
Interpersonal relationships
Positive environment
Role modeling

Timeline

Kids' Club Associate

Arcofit Gym
08.2026 - CurrentRead More

Front Desk Manager

Bikram Yoga Katy
07.2024 - CurrentRead More

Electrocardiogram Technician

St. David's South Austin Hospital
01.2023 - 07.2023Read More

Salon Receptionist

JCPenney
08.2022 - 01.2023Read More

Clinical Rotations (Volunteer)

Churchill Fulshear Highschool
08.2018 - 05.2019Read More

Nursery Caregiver

Second Baptist Church
01.2018 - 03.2020Read More

University of Houston

Bachelor of Science from Cognitive Psychology
Read More
Lillith Schmitt