Lilly Alzoubi
Cleveland,OH
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
34
34
years of professional experience
1999
1999
years of post-secondary education
Work History
Warehouse workers
Amazon
Euclid, Ohio
04.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
Owner/Operator
Wireless world, inc
Dayton, OH
06.1996 - 10.2018
- Managed daily store operations and ensured efficient workflow.
- Trained and supervised staff on customer service best practices.
- Handled inventory management, including ordering and restocking items.
Owner/Operator
Sam’s convenience store
Oxford, NC
12.1991 - 06.1996
- Managed daily store operations and ensured efficient workflow.
- Trained and supervised staff on customer service best practices.
- Handled inventory management, including ordering and restocking items.
- Implemented promotional campaigns to enhance product visibility.
- Resolved customer inquiries and complaints promptly and effectively.
- Maintained cleanliness and organization of the store environment.
Education
Kettering Adult Learning
Dayton , OHLanguages
Arabic
Native/ Bilingual
Timeline
Warehouse workers
Amazon
04.2020 - Current
Owner/Operator
Wireless world, inc
06.1996 - 10.2018
Owner/Operator
Sam’s convenience store
12.1991 - 06.1996
Kettering Adult Learning