Lilly Balogh
Ankeny,IA
Summary
Demonstrate professional communication skills with customers and peers. Performance driven leader. Utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Theater Staff Member
B And B Theaters
04.2022 - Current
- Handled a register with care and wonderful costumer service.
- Promoted a positive work environment among fellow staff members through clear communication, teamwork, and mutual respect.
- Provided exceptional customer service by assisting patrons with accessibility needs or resolving any concerns promptly and professionally.
Barista
Mammitas Coffee
09.2023 - 01.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Party Princess
Little Princess Parties
09.2021 - 09.2022
- Enhanced party atmosphere by engaging with interactive activities for children.
- Contributed to memorable events by creating personalized experiences tailored to individual client needs.
- Managed time efficiently, ensuring punctual arrival and smooth execution of all scheduled activities.
Host
Chili's Restaurant
06.2021 - 08.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Leadership Enterprise
University of Iowa
Iowa City, IA05.2027
High School Diploma -
Ankeny Centennial High School
Ankeny, IA05.2023
Skills
- Problem-solving abilities
- Opening and Closing Duties
- Cash Handling
- Hospitality Service Expertise
- Guest Relations
- Customer Service
- Public Speaking
- Time Management
Timeline
Barista
Mammitas Coffee
09.2023 - 01.2024
Theater Staff Member
B And B Theaters
04.2022 - Current
Party Princess
Little Princess Parties
09.2021 - 09.2022
Host
Chili's Restaurant
06.2021 - 08.2021
Leadership Enterprise
University of Iowa
High School Diploma -
Ankeny Centennial High School