Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vexus Marshall

Greeley,CO

Summary

Dependable retail industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction.

Overview

4
4
years of professional experience

Work History

Theater Staff Member

Cinemark
Greeley, CO
06.2023 - Current
  • Greeted customers and assisted them with ticket purchases.
  • Assisted in setting up the theater for showings, including cleaning and organizing seating areas.
  • Provided customer service to patrons by answering questions and resolving issues.
  • Maintained a clean theater environment before, during, and after each showing.
  • Checked tickets at the entrance of the theater before allowing guests to enter.
  • Stocked concession stands with food items and beverages for sale.
  • Operated cash registers when selling concessions or merchandise to customers.

Sales Associate

Zumiez
Loveland, Colorado
02.2022 - 06.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.

LINE COOK

Buffalo Wild Wings
Loveland, Colorado
07.2021 - Current
  • Cleaned and organized all kitchen workstations and storage areas before and after cooking
  • Stored food at proper temperature as required by food safety regulations
  • Cooked food products following established instructions for preparation of particular menu items
  • Determined special requests from guests and prepared food accordingly
  • Ordered, stocked, and utilized spices and ingredients as called for
  • Cooked, arranged, and presented high-quality food while following standardized protocols
  • Maintained and operated standard cooking equipment including grills and deep fryers
  • Performed range of food preparation tasks, including marinating, cutting, and cubing
  • Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines
  • Verified that prepared food met requirements for quality and quantity
  • Measured ingredients required for specific food items being prepared and minimized waste to control costs
  • Cleaned and disinfected food preparation areas, workstations, and equipment
  • Kept food properly stored and limited the size of incoming orders to prevent spoilage
  • Followed restaurant recipes and adequately seasoned each dish to produce high-quality menu offerings
  • Inspected and cleaned food preparation areas regularly, including equipment, work surfaces, and serving areas
  • Consistently cleaned and sanitized food surfaces, equipment and utensils to minimize the risk of infection.

RESTAURANT TEAM MEMBER

Qdoba
Loveland, Colorado
10.2020 - 12.2020
  • Upheld high sanitation and safety standards while delivering and serving food
  • Communicated customers' menu choices and special requests to kitchen staff to minimize errors
  • Transported food products, cleaned tables and counters, and stocked dining room supplies
  • Restocked stations regularly to help team stay efficient and meet customers' needs
  • Assisted guests with making menu choices
  • Picked up trash and removed spills promptly to keep dining area fresh and inviting
  • Greeted all guests with smile and friendly greeting
  • Cleaned and reset tables quickly between each customer group
  • Answered phones and took phone orders for customer pick up or delivery
  • Entered orders, delivered food, and processed payments
  • Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
  • Gained familiarity with menu ingredients and cooking processes to respond to customer inquiries.

SELF CHECKOUT HOST

Walmart
Loveland, Colorado
05.2020 - 09.2020
  • Maintained paperwork, logs, and other documentation related to different types of incidents involving customers or employees
  • Greeted entering customers and thanked exiting customers to maintain positive environment
  • Responded to alarms and resolved activations by deactivating security tags
  • Monitored front end to identify possible shrink activities and associated risks
  • Observed and communicated suspicious activity to loss prevention team to initiate investigations
  • Provided accurate information to inquiries for directions and hours of operations
  • Executed emergency response procedures for safety, security, and medical concerns
  • Checked receipts on large, un-bagged, and high-value items to verify purchases
  • Helped management solve customer concerns with proactive approaches based on retail knowledge
  • Cultivated pleasant and cooperative work environment for cashiers
  • Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
  • Increased sales of target items by employing excellent upselling and communication skills
  • Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs
  • Engaged customers and built connections using positive, upbeat attitude
  • Assisted cashiers in balancing cash tills at close of shift.

Education

GED -

Larimer County Workforce Center
06.2021

Skills

  • Customer service
  • Detail Oriented
  • Relationship Building
  • Food Safety
  • Product Sales
  • Cash Handling
  • Problem-Solving Skills
  • Verbal Communication
  • Food Preparation
  • Upselling

Timeline

Theater Staff Member

Cinemark
06.2023 - Current

Sales Associate

Zumiez
02.2022 - 06.2023

LINE COOK

Buffalo Wild Wings
07.2021 - Current

RESTAURANT TEAM MEMBER

Qdoba
10.2020 - 12.2020

SELF CHECKOUT HOST

Walmart
05.2020 - 09.2020

GED -

Larimer County Workforce Center

Similar Profiles

CREATE PROFILE
Vexus Marshall