Lilly Burke
Caliente ,NV
Summary
Dynamic server with strong customer service skills. Adept at managing high-volume periods while maintaining attention to detail. Recognized for accuracy in processing financial transactions and fostering positive guest relationships. Passionate about learning and adapting to enhance team efficiency and elevate the dining experience.
Overview
4
4
years of professional experience
Work History
Server
Jamie Cole
Caliente, NV
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/Waitress
Judy Beam
Pioche, NV
08.2024 - 04.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing them with the duties and teaching them in a timely matter.
Busser
Shilo Wheeler
Caliente
04.2021 - 11.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- When other workers were not there, i made sure customers got seated where they desired and greeted kindly.
Education
GED -
Adult Education
Panaca, NVSkills
Exceptional Customer Service
Enjoy learning new tasks
Accurate at processing financial transactions
Incredible with math skills
Attention to detail
Good at adapting
Timeline
Server
Jamie Cole
05.2025 - Current
Server/Waitress
Judy Beam
08.2024 - 04.2025
Busser
Shilo Wheeler
04.2021 - 11.2022
GED -
Adult Education