Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Jazmin Campos

Norco

Summary

Experienced hospitality professional with a strong background in customer service, restaurant operations, and team leadership. Proven ability to manage high-volume environments, provide excellent guest experiences, and support day-to-day business operations. Former restaurant co-owner with hands-on experience in both front-of-house service and management. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Server

Los Patrones
Chino Hills, CA
01.2025 - Current

• Provide attentive, high-quality service in a fast-paced
restaurant environment, ensuring guest satisfaction and
repeat business.
• Manage multiple tables while maintaining strong
customer satisfaction
• Collaborate with team members to ensure efficient
operations
• Maintain the cleanliness and organization of dining areas
• Implemented suggestions for menu improvements based
on customer feedback, contributing to enhanced dining
options.
• Fostered positive relationships with regular customers,
enhancing loyalty through personalized service
approaches

Co-Owner / Operator

Los Patrones
Chino Hills, CA
01.2024 - 01.2025

• Managed daily restaurant operations alongside co-owner

• Oversaw staff, scheduling, and customer service

standards

• Assisted with inventory, ordering, and overall business

management

• Ensured smooth front-of-house and back-of-house

coordination

• Developed marketing strategies to increase brand

awareness and customer engagement.

• Implemented cost control measures, improving

profitability through efficient resource allocation.

• Fostered a collaborative team environment, promoting

effective communication among staff members.

• Analyzed sales trends to inform menu development and

improve customer satisfaction initiatives.

• Built strong community ties through active participation in

local events, which amplified the brand’s presence in the

market and contributed to increased business referrals.

• Directed hiring processes, ensuring a well-qualified

workforce that contributed to the success of the

organization.

Server

Kalaveras
Riverside, CA
01.2021 - 01.2024
  • Provided exceptional customer service in a fast-paced

environment, ensuring guest satisfaction and repeat

business.

• Managed food and beverage orders efficiently,

maintaining accuracy and timeliness during peak hours.

• Handled large sections and high customer volume

• Maintained strong menu knowledge and upsold items

• Built rapport with customers to encourage repeat business

• Trained new staff on menu items, service protocols, and

customer interaction best practices to enhance team

performance.

Store Manager

Local Boutique
Rancho Cucamonga, CA
01.2022 - 01.2023
  • Managed social media content creation, including outfit

inspiration posts, try-on hauls, promotional videos, and

product photography.

• Assisted with brand social media management by

creating engaging photo and video content for customer

outreach and marketing.

• Managed daily store operations independently

• Provided personalized customer service and drove sales

• Handled opening/closing procedures and cash

management

• maintained a clean, safe environment for customers and

employees.

Hostess / Server

Las Cascadas
Chino Hills, CA
01.2016 - 01.2021
  • Welcomed and seated guests, ensuring prompt service

and positive dining experiences.

• Assisted in various roles, including bussing and food

running

• Managed a reservation system, optimizing table

assignments for efficient flow during peak hours.

• Trained in serving and supported overall restaurant

operations

• Gained foundational experience in hospitality and

teamwork

• Welcomed and seated guests, ensuring prompt service

and positive dining experiences.

Education

High School Diploma -

Arroyo Valley High School
San Bernardino, CA
12-2017

Skills

  • Customer Service
  • Restaurant Operations

    Communication

    Inventory Management

    Strong work ethic

    Cleanliness standards

    Team Leadership

    Multitasking in Fast-Paced Environments

    Cash Handling

    Sales & Upselling

    Exceptional customer service

    High-volume dining

LANGUAGES

Spanish – Professional Working Proficiency
Professional Working

Timeline

Server

Los Patrones
01.2025 - Current

Co-Owner / Operator

Los Patrones
01.2024 - 01.2025

Store Manager

Local Boutique
01.2022 - 01.2023

Server

Kalaveras
01.2021 - 01.2024

Hostess / Server

Las Cascadas
01.2016 - 01.2021

High School Diploma -

Arroyo Valley High School