Lilly Fitzpatrick
Hemet,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Good with customer etiquette. Eager to learn & fast at adapting in a supportive environment. Happy to stay current in the customer service industry learning new skills. Nurturing demeanor for everyday responsibilities & healthcare. Great with people.
Overview
1
1
Certification
Work History
Dental Assistant Extern
California Bright Dental
11.2024 - 02.2025
• Greeted patients warmly upon arrival to create a welcoming atmosphere. • Treatment consent • Patient education • Recording patient vitals • Assisted the doctor in four handed dentistry • Took digital X-rays of teeth using radiographic equipment • Sterilized instruments according to guidelines & protocols • Kept accurate records of dental treatments provided for each patient using Dentrix • Operatory breakdown & setup
ADDITIONAL RESPONSIBILITIES THAT ALSO RELATES TO OTHER CUSTOMER SERVICE JOB SETTINGS:
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with inquiries and provided accurate product information.
- Developed strong customer relationships to encourage repeat business.
- Updated databases with new and modified customer data.
- Pick & packed personalized to go care packages
Education
Vocational School - Dental Assisting Certification
Ocean Pointe Dental Assisting Academy | 9514872244
San Jacinto, CADental Assisting Related Certs -
Dental Pros | 8005888464
Temecula, CASkills
DA Four handed dentistry ( X-rays, procedures tray setup knowledge, sterilization, wellness scans, impressions, chair side hospitality, equipment & instrument sterilization)
- Effective communication
- Attention to detail
- Time management
- Courteous demeanor
- Safety-oriented mindset
- Sanitization procedures
- Trash waste and removal
- Restroom cleaning procedures
- Professional appearance
- Basic maintenance
- Customers support
- Good order & demand relay due to tray product setups
- Trained to treat customers with upmost respect & kindness through professionalism
- Ability to choose the correct product alternative recommendations when items are out of stock
- Stock control
Certification
- Ocean Pointe Dental Assisting Academy
- San Jacinto, CA
- • Dental Assisting Certification • CPR Certification • Externship Verified
- Dental Pros
- Temecula, CA
- • Radiation Safety Certification
- • Pit & Fissure Sealants Certification • Coronal Polishing Certification • Eight Hour Infection Control Certification • California Dental Practice Act Certification • Certification of Completion
Timeline
Dental Assistant Extern
California Bright Dental
11.2024 - 02.2025
Vocational School - Dental Assisting Certification
Ocean Pointe Dental Assisting Academy | 9514872244
Dental Assisting Related Certs -
Dental Pros | 8005888464