Lilly Greene
Bessemer City,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Bath & Body Works
04.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Embroidery Machine Operator
Armadillo Apparel
02.2023 - 03.2024
- Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
- Maintained a clean and organized work environment, ensuring safety compliance and efficient workflow.
- Tracked and restocked production supply and inventory of thread and material.
- Operated computerized embroidery machine to complete work to order specification.
- Prevented downtime due to technical issues by proactively identifying potential problems with machines and addressing them promptly.
- Contributed to increased customer satisfaction by consistently meeting deadlines for custom orders.
- Streamlined production processes by performing routine maintenance on embroidery machines to ensure optimal functionality.
- Achieved consistent results by properly aligning fabrics on the embroidery hoop before starting each project.
Ecommerce Sales Associate
PayMore
02.2022 - 11.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
Associate of Arts -
Gaston College
Dallas, NC2026
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Time Management
- Retail Sales
- Flexible Schedule
- Stocking and Receiving
- Store maintenance
- Conflict Resolution
Timeline
Retail Sales Associate
Bath & Body Works
04.2024 - Current
Embroidery Machine Operator
Armadillo Apparel
02.2023 - 03.2024
Ecommerce Sales Associate
PayMore
02.2022 - 11.2022
Associate of Arts -
Gaston College