Professional Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Awards and Recognition
Timeline

Lilly Hoffman

Windermere High School
Windermere,FL
1
Certification
5
years of professional experience

Motivated student working toward film production management in the TV/Film industry. Possess experience in large scale hospitality environments and strong analytical, communication, and teamwork skills. Proven success working within fast-paced, collaborative settings.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Work History

Deep Water Lifeguard

8 Months
Universal Orlando Resorts Volcano Bay | 02.2026 - Current
  • Executed water rescues and emergency procedures using standardized lifeguard protocols.
  • Monitored deep water attractions, maintaining vigilant guest safety and immediate hazard response.
  • Inspected rescue equipment and attraction areas, ensuring operational readiness and compliance.
  • Communicated clearly with team members and supervisors during safety incidents and daily operations.
  • Demonstrated heightened situational awareness by continually scanning the water''s surface, anticipating potential issues before they escalated into emergencies.
  • Kept detailed records of incidents and daily activities, ensuring accurate documentation for management review.
  • Assisted in emergency situations, providing first aid and CPR when necessary, contributing to swift resolution of incidents.
  • Completed comprehensive training in advanced lifesaving skills, enhancing ability to respond effectively in crisis situations.
  • Improved response times by regularly practicing rescue techniques and maintaining peak physical fitness.

Shift Supervisor

2 Years 6 Months
Abbots Frozen Custard | 04.2024 - Current
  • Promoted to shift supervisor within 2 months.
  • Achieved consistent service and quality standards in daily operations.
  • Train new employees and delegate daily tasks and responsibilities.
  • Trained new employees and delegated daily tasks to enhance team efficiency.
  • Resolved customer questions and concerns, contributing to increased guest satisfaction.
  • Complete cash and credit card transactions accurately using POS software.

President, Sports Medicine Club

4 Years 6 Months
Windermere High School | 04.2022 - Current
  • Lead club members in the Athletic Trainer Olympics event involving 15 district high schools. Competed in athletic training skills focused races and games.
  • Train and mentor all new members in protocols and procedures.
  • Maintained a clean and organized athletic training facility, including all equipment and supplies.
  • Assist the head athletic trainers to maintain a safe environment for the athletes across ~20 sports. Acquired 800+ hours of experience.
  • Facilitated event preparation to guarantee smooth operational flow.
  • Trained and mentored new members in protocols and procedures, enhancing team competency and readiness.
  • Strengthening leadership skills and professionalism in an active, fast paced healthcare environment.
  • Organized and hosted community events including Club Rush, Trunk or Treat, and year-end banquets, fostering community engagement and club visibility.
  • Represent the student athletic trainer aides at monthly Inter Club Council meetings for the school. Utilize this forum to make connections between clubs to advocate for our events.

Education

High School Diploma

Windermere High School | Windermere | 05-2025
  • 4.5 GPA
  • Multiple Honors and AP Classes
  • All AP Exams Passed
  • Dual Enrollment Valencia College

Bachelor of Science - Hospitality Management

University of Central Florida | Orlando, FL | 05-2029

Skills

Exceptional athletic/sports medicine clinical and practical knowledge
CPR
AED and First Aid Trained/Certified through American Red Cross
New employee/member training and mentoring
Quality customer service
engagement
and communication skills.
Customer POS and cash transactions
Strong Problem Solving Capabilities
Ability to work and remain calm under pressure.
CPR and first aid certification
High emotional intelligence and self-awareness
Patience and empathy
Emergency response procedures

Affiliations

Zeta Tau Alpha Fraternity - Director of External Philanthropy, Philanthropy Event Dance Coach & Liaison, New Member Team, Junior Panhellenic Delegate.

Certification

CPR, AED, & First Aid Certified - American Red Cross

Awards and Recognition

  • National Honor Society, 2024-2025
  • President, Windermere Sports Medicine Club, April 2022 - current
  • Captain, Windermere Water Polo, 2024-2025
  • USF Athletic Training Pre- College Program, Inaugural Class, June 2023
  • Sports Medicine Representative for Athletics Banner 2025

Timeline

Deep Water Lifeguard

Universal Orlando Resorts Volcano Bay
02.2026 - CurrentRead More

Shift Supervisor

Abbots Frozen Custard
04.2024 - CurrentRead More

President, Sports Medicine Club

Windermere High School
04.2022 - CurrentRead More

Windermere High School

High School Diploma
Read More

University of Central Florida

Bachelor of Science from Hospitality Management
Read More
Lilly Hoffman