Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kelsey McKercher

Winter Garden,FL

Summary

To contribute to the creation of magical guest experiences at Disney by leveraging my extensive background in customer service, theater performance, and guest relations. I aim to enhance guest satisfaction and create lasting memories through effective communication, empathy, and a strong dedication to service excellence.

Overview

6
6
years of professional experience

Work History

Deep Water Lifeguard

Water World, Federal Heights CO
05.2019
  • Responsible for guest safety in 4-12 ft deep wave pools
  • Enforced pool and attraction rules, requiring strong swimming skills, alertness, agility, and quick response time.

Quick Service

Walt Disney World Resort
08.2024 - Current
  • Performs in both indoor and outdoor conditions in a bustling setting with high guest interaction.

Character Actress

Princess Ever After, Parker CO
05.2021 - 07.2024
  • Requires strong communication with clients and driving to and from headquarters to various locations.

Busser

Boulder Dinner Theater, Boulder CO
04.2023 - 09.2023
  • Assisted servers with food and drink delivery, seating customers, clearing dishes, and attending to guest needs during shows and intermissions.

Camp Counselor

YMCA, Boulder
05.2018 - 09.2018
  • Managed and led activities for large groups of kids ages 5-11
  • Supervised groups on field trips.

Education

Bachelor of Arts - Theater

Colorado State University
Fort Collins, CO
05.2024

Minor - Creative Writing

Colorado State University
Fort Collins, CO
05.2024

Skills

  • Customer service
  • Friendly
  • Good with kids
  • Energetic
  • Exceptional Communication
  • Collaboration
  • Public speaking proficiency
  • Creativity and Innovation
  • Interpersonal Skills
  • Leadership
  • Strong work ethic
  • Active listener
  • Adaptable
  • Performs well under pressure
  • Cash Handling
  • Professionalism and Courtesy
  • Conflict Resolution
  • Detail Oriented
  • First Aid Training
  • Guest experiences

Accomplishments

  • Writer/Actress in “Ginger” a short local production, Spring 2024
  • Writer/Actress in “Two and a Half Souls” short film, winner: Best Thriller, Boulder Film Fest, Winter 2022
  • Irene Ryan Semi-Finalist at KCACTF Region 7 for role in Silent Sky at CSU, Spring 2024
  • Writer/Actress for “Pen Pals” short film produced by CSU Theatre Department, Spring 2021
  • Superior Score for Musical Theatre Individual Events at Colorado’s 2018 Thescon
  • Academic Excellence in Creative Writing and Musical Theatre for 2019/20, Erie High School
  • Full Production Scholarships for RMTK Boulder’s Les Miserables in 2015 and Oliver! in 2018

Timeline

Quick Service

Walt Disney World Resort
08.2024 - Current

Busser

Boulder Dinner Theater, Boulder CO
04.2023 - 09.2023

Character Actress

Princess Ever After, Parker CO
05.2021 - 07.2024

Deep Water Lifeguard

Water World, Federal Heights CO
05.2019

Camp Counselor

YMCA, Boulder
05.2018 - 09.2018

Bachelor of Arts - Theater

Colorado State University

Minor - Creative Writing

Colorado State University
Kelsey McKercher