Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Scott Switz

Westerville,OH

Summary

Enthusiastic Customer Service with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Posses good public relations and communication skills to promote business opportunities. Motivated worker focused on safety and guest enjoyment. Well-trained with hands-on experience.

Overview

2
2
years of professional experience

Work History

Deep Water Lifeguard

Zoombezi Bay
05.2024 - Current
  • Performed water rescue operations and administered emergency care as needed.
  • Monitored the pool area for potential hazards or unsafe conditions.
  • Assisted with facility maintenance, cleaning, stocking, and organizing of supplies.
  • Ensured all guests followed health department regulations regarding pool use.
  • Responded promptly to any emergencies or hazardous situations that arose in the pool area.
  • Demonstrated a high level of professionalism while interacting with guests and staff members alike.
  • Educated patrons on proper safety measures such as using life jackets when appropriate.
  • Maintained communication with other lifeguards during shifts in order to ensure optimal coverage.
  • Enforced rules governing safe behavior within the aquatic environment.
  • Contacted medical authorities immediately in events of serious injury.
  • Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
  • Administered immediate and comprehensive first aid to injured and distressed patrons.
  • Utilized training, rescue techniques and proper equipment to aid distressed people.
  • Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
  • Recognized swimmers in need of assistance and acted quickly.
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.

Line Worker

Bibibop Asian Grill
04.2023 - 08.2023
  • Organized inventory shelves to ensure that items were accessible for use on the assembly line.
  • Performed quality control checks to ensure product specifications were met.
  • Reported any incidents or injuries immediately to supervisors.
  • Coordinated with supervisor to organize materials and equipment, promoting highest productivity and quality.
  • Cleaned up work area at end of shift to maintain a safe working environment for other employees.
  • Assisted in the assembly of products on the production line.
  • Provided support in training new employees on how to properly operate equipment on the production line.
  • Worked closely with other members of the team to meet deadlines and goals set by management.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Planned and completed group projects, working smoothly with others.

Education

High School Diploma -

Olentangy High School
Lewis Center, OH
05-2023

BBA - Business Communications

Columbus State Community College
Columbus, OH

Skills

  • Cash Handling
  • Customer Complaint Resolution
  • Merchandise Restocking
  • Customer Service
  • POS System Operation
  • Product Recommendations
  • Guest Services
  • Relationship Building
  • CPR Certified
  • Team Collaboration

Affiliations

  • Worthington Chess Club
  • Resolute Athletic Complex

Languages

American Sign Language
Elementary

Timeline

Deep Water Lifeguard

Zoombezi Bay
05.2024 - Current

Line Worker

Bibibop Asian Grill
04.2023 - 08.2023

High School Diploma -

Olentangy High School

BBA - Business Communications

Columbus State Community College

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