Lilly Milecky
Amarillo,TX
Summary
Hardworking and passionate job seeker, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Experienced leader with strong background in guiding teams, poised to contribute to team success and achieve positive results
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Amarillo ABA
Amarillo, TX
02.2019 - Current
- As the lead RBT, I worked one-on-one with kids on the autism spectrum, to help build communication, social and daily living skills.
- Improved client behavior by implementing individualized ABA therapy plans created by a BCBA and tracking progress.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Focused on creating a supportive and consistent environment.
Shift Leader
1000 Degrees Pizzeria
Amarillo, TX
04.2016 - 02.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
Clerk
United Supermarkets
Amarillo, TX
09.2015 - 04.2016
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
Education
Certificate - Esthetician
Milan Institute
Amarillo, TX08-2025
High School Diploma -
Tascosa High School
Amarillo, TX05-2017
Skills
- Problem-solving
- Teamwork and collaboration
- Applied behavior analysis
- Behavior intervention plans
- Relationship building
- Client engagement
- Treatment implementation
- Behavior observation
- Encouragement and motivation
- Active listening
Certification
- RBT - Registered Behavior Technician
- First Aid/CPR Certified
- Completed Instructional Practices in Education and Training
- Completed Diabetes Education Program
Timeline
Registered Behavior Technician
Amarillo ABA
02.2019 - Current
Shift Leader
1000 Degrees Pizzeria
04.2016 - 02.2019
Clerk
United Supermarkets
09.2015 - 04.2016
Certificate - Esthetician
Milan Institute
High School Diploma -
Tascosa High School