Lilly Roberts
Stillwater,OK
Summary
Dedicated undergraduate student at Oklahoma State University majoring in Agribusiness. I'm hard working, determined, witty, and creative. I have a background in customer service as well as equine training and general barn/ equine management. Most importantly, I'm a detail-oriented worker who stays efficient for long hours. I'm enthused to explore where the future goes!
Overview
3
3
years of professional experience
Work History
Front End Clerk
Stillwater Milling Company
09.2022 - Current
- Kept front-end areas clean and organized for professional appeal to customers.
- Maintained current understanding of promotional ads and seasonal offerings.
- Managed customer concerns and responded to feed availability, nutritional value, and pricing questions.
- Accepted payments, returned change, and issued receipts.
- Listened to customer needs and desires to identify and recommend optimal feeds.
Stable Hand
Oklahoma State Athletics
05.2022 - 09.2022
- Supported animal health by keeping areas clean, neat and properly sanitized
- Prepared food to meet needs of animals under care with appropriate rations
- Maintained saddles, bridles and riding gear and helped fit to specific horses
- Observed animals and conducted examinations to identify signs of injury, illness or disease
- Unloaded and organized supplies and product inventory
- Maintained equipment with preventive maintenance and repairs
- Provided water, food, vaccinations and healthcare for approximately 62 head
Floor Manager
Hibbett Sports
06.2020 - 08.2021
- Properly tag inventory
- Maintain cleanliness of store front
- Close/ open registers
- Count/ record money in register
- Taught junior employees proactive strategies to meet operational and sales goals
- Offer outstanding customer service
- Manage subordinates
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Taught junior employees proactive strategies to meet operational and sales goals
Education
Oklahoma State University, Ferguson College of Agriculture
Stillwater, OK07.2022
Skills
- Works well under pressure
- Excellent customer service skills
- Leadership experience
- Budget management
- General barn maintenance
- Time Management
- Tractor Operation
- Equipment Maintenance
- Nutritious Feeding
- Western riding
- POS System Operation
- Merchandise Receiving and Handling
- Sales and Promotions
Timeline
Front End Clerk
Stillwater Milling Company
09.2022 - Current
Stable Hand
Oklahoma State Athletics
05.2022 - 09.2022
Floor Manager
Hibbett Sports
06.2020 - 08.2021
Oklahoma State University, Ferguson College of Agriculture
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