Lilly Schrantz
Gaston,SC
Summary
Proven leader at Pizza Hut, adept in team building and inventory controls, enhanced team performance through effective training and mentoring. Skilled in managing escalated customer issues and streamlining operations, ensuring adherence to quality standards. Demonstrates exceptional problem-solving and management information systems proficiency, significantly reducing waste and optimizing stock levels.
Overview
1
1
year of professional experience
Work History
Line Cook
QSL
Columbia, SC
04.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Shift Manager
Pizza Hut
Gaston, SC
01.2024 - 04.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Education
Swansea High School
Swansea, SC08.2022
Skills
Team Building
Training and mentoring
Accurate money handling
Inventory controls
Management information systems
Timeline
Line Cook
QSL
04.2024 - Current
Shift Manager
Pizza Hut
01.2024 - 04.2024
Swansea High School