Lilly Thomas
Summary
Outgoing Fast Food Worker with background in foodservice settings. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
2
2
years of professional experience
Work History
Fast Food Employee
Chick-fil-A
06.2021 - Current
- Collaborated with team members to quickly fill large orders and serve large parties.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Trained newly hired employees on routine tasks and customer service.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Education
Bachelor of Science - Pre-Medicine
The Ohio State University
Columbus, OH05.2027
High School Diploma -
Wayne High School
Huber Heights, OH05.2023
Skills
- Food Preparation
- Health Code Compliance
- Order Taking
- Supply Restocking
- Dining Area Maintenance
- POS Terminal Operation
- Customer Service
- Engaging Personality
- POS Systems
- Late-Night Shift Availability
- Organized Multi-Tasker
- Accustomed to Shift Work
Volunteered at Kindergarten in years 2019-2021
My grandma works at Fairborn Primary School. I would come in often to help with kids. I would print papers, separate, and stable. I would also interact with the kids, and help them if they had questions. I did this until I started working and my schedule didn't align with the school times. I still help my grandma grade, or separate/sort papers.
Timeline
Fast Food Employee
Chick-fil-A
06.2021 - Current
Bachelor of Science - Pre-Medicine
The Ohio State University
High School Diploma -
Wayne High School
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