Summary
Work History
Education
Skills
Timeline
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Lilly Utley

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers, answering phones, and hospitality software. Goes above and beyond to serve guests and promote loyalty.

Work History

Spa Attendant

Flanigan’s Inn
Springdale, Utah
04.2026 - Current
  • Maintained cleanliness and organization of spa facilities and equipment.
  • Assisted guests with inquiries and provided information about spa services.
  • Stocked and replenished supplies in treatment rooms and relaxation areas.
  • Proficient in Book4Time
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Crew Member

Little Ceaser’s
St. George, UT
01.2026 - 04.2026
  • Delivered exceptional customer service, enhancing guest satisfaction and experience.
  • Resolved customer complaints in a professional manner.
  • Handled cash and credit card transactions, ensuring accurate and timely receipt distribution.
  • Executed cashier responsibilities, including order taking, payment collection, and change provision, streamlining service flow.

Education

Desert Hills High School
St. George, UT
06-2026

Completed Interpersonal Communication Course

Utah Tech

Skills

  • Customer service
  • Conflict resolution
  • Cash handling
  • Time management
  • Communication skills
  • Spa operations
  • Hospitality service expertise
  • Typing speed 60 WPM
  • Activating phones
  • Answering phones
  • Answering customer questions
  • Proficient in Book4Time

Timeline

Spa Attendant

Flanigan’s Inn
04.2026 - Current

Crew Member

Little Ceaser’s
01.2026 - 04.2026

Desert Hills High School

Completed Interpersonal Communication Course

Utah Tech

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Lilly Utley