Lillyn Munoz
Bryan,Texas
Summary
Proactive business manager with a strong foundation in budget management and compliance. Expert in coordinating vendor relations and optimizing inventory to enhance operational efficiency and client satisfaction.
Overview
13
13
years of professional experience
Work History
Licensed Insurance Agent
Self Employed Insurance Group
Bryan, Texas
04.2024 - Current
- Educated clients on insurance products and coverage options, empowering them to make informed decisions.
- Assisted clients in completing applications and claims forms, ensuring efficient processing and client satisfaction.
- Resolved client inquiries and concerns through effective customer service, enhancing overall client experience.
- Secured repeat business and referrals via personalized services.
- Utilized CRM systems to track client interactions and manage leads effectively.
Owner/Manager
Bryan Food Mart
Bryan, Texas
03.2024 - 03.2026
- Directed daily operations to enhance store management and customer satisfaction.
- Oversaw budgeting and financial management.
- Coordinated vendor relations and negotiated purchasing agreements for cost-effective supply.
- Managed inventory to optimize stock levels and minimize shortages.
- Ensured compliance with local, state, and federal regulations.
Business Manager
Modern Renovations
Bryan, Texas
01.2014 - 02.2024
- Maintained financial records, prepared budgets, and monitored expenditures to support fiscal responsibility across multiple departments.
- Managed project timelines and budgets, ensuring renovations and construction projects were completed on schedule and within financial parameters.
- Coordinated with subcontractors to uphold quality standards and ensure compliance with industry regulations.
- Worked closely with internal teams to deliver on high-profile, complex projects.
- Determined customer needs and calculated payment options based on consultative sales process.
Education
GED -
Home-based Learning
04-2004
Skills
- Claims management
- Client education
- Insurance regulations
- Risk assessment
- CRM systems
- Customer relationship management
Timeline
Licensed Insurance Agent
Self Employed Insurance Group
04.2024 - Current
Owner/Manager
Bryan Food Mart
03.2024 - 03.2026
Business Manager
Modern Renovations
01.2014 - 02.2024
GED -
Home-based Learning