Elenoa Felila
Salt Lake City
Summary
Driven and successful at building relationships with patients and colleagues. Attentive and prepared professional dedicated to practice growth and stability. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Having a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
2021
2021
years of post-secondary education
Work History
Dental Assistant
Burg Children's Dentistry
West Jordan
05.2024 - Current
- Prepared treatment rooms for dental procedures and ensured cleanliness.
- Assisted dentists during examinations and procedures with instruments and materials.
- Educated patients on oral hygiene practices and post-treatment care.
- Scheduled appointments and coordinated patient flow throughout the office.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Explained dental services and payment plans to help patients make informed decisions.
- Collaborated with team members to improve patient comfort and satisfaction levels.
- Greeted patients upon arrival at the office and escorted them to an examination room.
Insurance Clerk
Avid Acceptance
Cottonwood Heights
07.2023 - 05.2024
- Processed insurance claims and ensured accurate documentation.
- Assisted customers with inquiries regarding policy details and claims status.
- Maintained organized records of insurance documents and client information.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Responded promptly to customer inquiries via phone, email or mail.
- Prepared letters, memos and emails as needed to communicate with customers.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Associate
Target
Salt Lake City
06.2019 - 11.2021
- Assisted customers with product selections and resolved inquiries effectively.
- Collaborated with team members to maintain store organization and cleanliness.
- Managed inventory tasks including restocking shelves and tracking stock levels.
- Built relationships with customers by providing friendly customer service.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Conducted inventory checks to ensure accuracy of shelf stock.
Education
Kearns High School
Salt Lake City, UtahSkills
- Patient education
- Team collaboration
- Attention to detail
- Time management
- Customer service
- Willingness to learn
- Problem-solving
Volunteer Experience
December 2021- June 2023
Missionary
LDS Missionary- St Louis, Missouri
- Set monthly, weekly and daily goals to fulfill our purpose on the mission
- Set appointments over the phone and through social media
- Spoke to different kinds of people to build a good relationship and be a good representative of my religion
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Timeline
Dental Assistant
Burg Children's Dentistry
05.2024 - Current
Insurance Clerk
Avid Acceptance
07.2023 - 05.2024
Associate
Target
06.2019 - 11.2021
Kearns High School