Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Patient Accounts /Office Administrative Assistant
Skin And Cancer Associates
02.2014 - 08.2025
Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Assisted coworkers and staff members with special tasks on daily basis.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Billing Specialist
Tendercare Pediatrics
07.2003 - 11.2005
Researched and resolved billing discrepancies to enable accurate billing.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Worked with multiple departments to check proper billing information.
Generated monthly billing and posting reports for management review.
Medical Secretary /Receptionist
Surgical Group of Miami Vascular Surgeons
11.2001 - 09.2002
Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
Located, checked in, and pulled medical records for patient appointments and incomplete charts.
Ensured compliance with HIPAA regulations through proper handling of sensitive patient information within the office setting.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.