Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lily Alexa Flores

BOGOTA,NJ

Summary

Dynamic professional with a proven track record at R&RJ Home Improvements, enhancing customer satisfaction and increasing sales through exceptional service and relationship building. Skilled in time management and computer applications, adept at multitasking and team collaboration. Demonstrates a fast learning ability and excels in high-pressure environments, driving positive outcomes. Diligent [Desired Position] with solid background in providing administrative support and managing office tasks. Proven track record of streamlining operations and improving efficiency in previous roles. Demonstrated strong organizational and communication skills.

Overview

8
8
years of professional experience

Work History

Assistant

R&RJ Home Improvements
09.2016 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.

Cashier

ShopRite
06.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Restaurant Hostess

Biggies Clam Bar
10.2020 - 08.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Psychology

Monmouth University
West Long Branch, NJ
05-2026

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Support Services
  • File and Record Keeping
  • Administrative duties
  • Schedule and calendar management

Languages

Spanish
Native or Bilingual

Timeline

Cashier

ShopRite
06.2024 - 09.2024

Restaurant Hostess

Biggies Clam Bar
10.2020 - 08.2022

Assistant

R&RJ Home Improvements
09.2016 - Current

Psychology

Monmouth University
Lily Alexa Flores