Lily Black
AUBURNDALE,FL
Overview
3
3
years of professional experience
Work History
Barista Shift Lead
Scooters Coffee Shop
Auburndale, Florida
12.2023 - Current
- Led barista team during shifts to deliver seamless service and enhance customer experience.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Trained new staff on coffee preparation and customer service skills.
- Collaborated with team members to achieve common goals and improve service.
- Maintained cleanliness of work area and equipment to meet health standards.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Resolved customer complaints or referred them to a manager.
Education
Associate of Science - Business Administration
Polk State College
Winter Haven, FL 06.2026 - 06.2026
Auburndale Senior High School
Auburndale, FloridaSkills
- Customer service
- Team leadership
- Employee training
- Cash handling
- Time management
- Beverage preparation
- POS system operation
- Food safety compliance
- Cleanliness standards
- Task delegation
Timeline
Associate of Science - Business Administration
Polk State College
06.2026 - 06.2026
Barista Shift Lead
Scooters Coffee Shop
12.2023 - Current
Auburndale Senior High School