Lily Bowles
Wynne,AR
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Dispatcher
Woodruff County Sheriff's Department
Augusta, AR
03.2022 - 11.2024
- Coordinated emergency response efforts with law enforcement and medical services.
- Managed radio communications to relay critical information to officers in the field.
- Scheduled and dispatched patrol units based on real-time incident reports.
- Maintained accurate logs of calls, incidents, and officer activities throughout shifts.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Identified locations and needs of callers to accurately send assistance.
- Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
Car Hopper
Sonic
Wynne, Arkansas
05.2020 - 02.2022
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness and organization of the car hop area.
- Communicated effectively with kitchen staff to ensure order accuracy.
- Operated electronic point-of-sale system for order processing.
- Adhered to company policies regarding customer service standards.
Shift Leader
Hot Stones
Wynne, AR
04.2019 - 05.2020
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new staff on customer service standards and operational procedures.
- Maintained cleanliness and organization of dining and kitchen areas consistently.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
- Adhered to all health code regulations while preparing food items for customers.
Education
High School Diploma -
Wynne High School
Wynne, AR05-2023
Skills
- Emergency response
- Team leadership
- Effective communication
- Record keeping
- Active listening
- Critical thinker
- Training new hires
- Decision-making
- Call handling
- Dispatch software
- Verbal and written communication
- Teamwork and collaboration
- Data entry
- Multitasking and organization
References
References available upon request.
Timeline
Dispatcher
Woodruff County Sheriff's Department
03.2022 - 11.2024
Car Hopper
Sonic
05.2020 - 02.2022
Shift Leader
Hot Stones
04.2019 - 05.2020
High School Diploma -
Wynne High School