Hi, I’m
Lily Carney
Stonewall,LA
Summary
Achieved significant sales growth at Simply Chic Shreveport through expert relationship building and customer engagement, demonstrating a strong blend of hard and soft skills. Leveraged proficiency in customer care to enhance satisfaction and loyalty, leading to repeat business and positive client recommendations. Excelled in a fast-paced environment, showcasing adaptability and a results-driven approach.
Overview
3
years of professional experience
Work History
Simply Chic Shreveport
Salesperson
08.2023 - Current
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create a pleasant and easy shopping experience.
- Managed approximately 20 incoming calls for customers in total..
Friends
Pet Sitter
01.2021 - Current
Job overview
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
Midtown Medical Imaging
Intern
01.2023 - 06.2023
Job overview
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Northwestern State University of LouisianaNatchitoches, LA
Bachelor of Science
05.2027
University Overview
- Dean's List Fall 2023
- Honor Roll Spring 2024
- Hettie Fincher Scholarship Recipient
North Desoto High SchoolStonewall, LA
High School Diploma
05.2023
University Overview
- Extracurricular Activities: Dance line manager (3 years), and J17 Youth Ministry.
- Student Council Member (4 years)
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Timeline
Salesperson
Simply Chic Shreveport
08.2023 - Current
Intern
Midtown Medical Imaging
01.2023 - 06.2023
Pet Sitter
Friends
01.2021 - Current
Northwestern State University of Louisiana
Bachelor of Science
North Desoto High School
High School Diploma
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