Lily Crowell
Kansas City
Summary
Resourceful professional with experience in administrative support and client service. Known for excellent problem-solving abilities and time management, consistently delivering outstanding guest experiences while optimizing operational efficiency.
Overview
5
5
years of professional experience
Work History
Digital Artist
Self Employed
Kansas City, MO
03.2021 - Current
- Created digital illustrations for various clients, ensuring high-quality and timely deliverables.
- Managed multiple projects simultaneously, maintaining organization and meeting deadlines consistently.
- Collaborated with clients to refine artistic vision and incorporate feedback into final designs.
Lead Front Desk Coordinator
Woof's Play & Stay
Prairie Village, KS
08.2025 - 05.2026
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Provided exceptional customer service, resolving guest inquiries and concerns promptly.
- Coordinated scheduling for grooming and daycare services, optimizing staff allocation.
- Maintained accurate records of pet visits and client information in management software.
Administrative Assistant
Stacee Cohn Law
Prairie Village, KS
06.2025 - 08.2025
- Managed scheduling and calendar coordination for attorneys to optimize time management.
- Assisted in document preparation and legal research to support case development.
- Maintained client records and case files ensuring accuracy and confidentiality.
- Adapted quickly to changing priorities while maintaining high attention to detail.
Front Desk Coordinator
The Pet Ranch
Olathe, KS
06.2024 - 06.2025
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
- Collaborated with team members to address guest needs and ensure seamless operations.
Education
High School Diploma -
St Vrain Online Global Academy
Longmont, CO05-2019
Skills
- Guest relations
- File management
- Exceptional communication
- Problem-solving skills
- Time management
- Microsoft office
- Administrative skills
- Oral and written communications
- Data entry
- Computer skills
- Office administration
- Resourceful
Websites
Timeline
Lead Front Desk Coordinator
Woof's Play & Stay
08.2025 - 05.2026
Administrative Assistant
Stacee Cohn Law
06.2025 - 08.2025
Front Desk Coordinator
The Pet Ranch
06.2024 - 06.2025
Digital Artist
Self Employed
03.2021 - Current
High School Diploma -
St Vrain Online Global Academy