Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Continuing Education
Timeline
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Lily Deemer

Olean

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Cashier

Pet Supplies Plus
Olean
02.2024 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Resolved customer complaints professionally in accordance with company policy.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.

Cashier

Hobby Lobby
Olean
09.2023 - 11.2023
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered customers' questions and provided information on store procedures or policies.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Built and maintained productive relationships with employees.

Education

High School Diploma -

Olean Senior High School
Olean, NY
06-2022

Skills

  • Safety compliance
  • Attention to detail
  • Relationship building
  • Time management
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Customer service
  • Work ethic and integrity
  • Professionalism and courtesy

Affiliations

  • Artwork
  • Physical fitness
  • Strategic games

Accomplishments

  • Employee of the month (June 2024)
  • Honor Roll (Highschool)

References

  • Shelby Harrington: (716) 307-7517
  • Sam Proctor: (716) 378-0375

Continuing Education

  • Medical assistant certification at BOCES in 2025

Timeline

Cashier

Pet Supplies Plus
02.2024 - Current

Cashier

Hobby Lobby
09.2023 - 11.2023

High School Diploma -

Olean Senior High School