Lily Del Rio
Mission Hills
Summary
Dynamic and reliable professional with experience at HomeGoods, excelling in inventory management and customer service. Proven ability to enhance visual merchandising and drive sales. Skilled in task prioritization and clear communication, fostering strong customer relationships. Bilingual in Spanish, committed to safety compliance and continuous learning. Consistently achieved high customer satisfaction ratings.
Overview
4
4
years of professional experience
Work History
Stocker Associate
HomeGoods
Granada Hills, CA
11.2025 - Current
- Stocked shelves efficiently, ensuring products were organized and accessible for customers.
- Collaborated with team members to maintain store presentation standards and inventory accuracy.
- Assisted in unloading shipments, verifying product quantities against packing lists for accuracy.
- Implemented inventory control practices to minimize stock discrepancies and improve order fulfillment speed.
- Developed layout plans for seasonal merchandise displays, enhancing visual appeal and driving sales engagement.
- Greeted customers and directed to requested products.
- Assisted customers in locating products, providing excellent customer service and driving repeat business.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Cashier
Contractors Warehouse
North Hollywood, CA
10.2022 - 02.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper handling of cash and receipts.
- Assisted customers with product inquiries and provided recommendations based on needs.
- Collaborated with team members to ensure optimal store organization and cleanliness.
- Collaborated with team members to resolve customer issues and improve service delivery.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Server/Cashier
Toms Family Restaurant
North Hollywood, CA
11.2021 - 10.2022
- Provided exceptional customer service, ensuring satisfaction and prompt attention to guest needs.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in menu knowledge, effectively communicating daily specials to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Adapted quickly to high-pressure environments during peak hours, managing multiple tables efficiently.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Ulysses S. Grant High School
Van Nuys, CASkills
- Loading and unloading
- Shelf stocking
- Package labeling
- Heavy lifting
- Task prioritization
- Friendly and personable
- Willing to learn
- Customer service
- Customer assistance
- Punctual and reliable
- Clear communication
- Customer relationships
- Money handling
- Safety compliance
- Flexible schedule
- Spanish Speaker
Timeline
Stocker Associate
HomeGoods
11.2025 - Current
Cashier
Contractors Warehouse
10.2022 - 02.2024
Server/Cashier
Toms Family Restaurant
11.2021 - 10.2022
High School Diploma -
Ulysses S. Grant High School