Lily Donica

• Took orders, prepared meals and collected payments.
• Assisted other team members to achieve goals.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Trained new team members on procedures, customer service and sales techniques.
• Operated cash register to ring up final bill and process various forms of payment.
• Supported great dining and meal experiences for guests.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Kept food preparation area, equipment and utensils clean and sanitary.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Addressed guest needs, questions or concerns to create optimum experience onboard.
• Collaborated with team members to complete orders.
• Prepared products following restaurant, health and safety standards and procedures.

• Took orders, prepared meals and collected payments.
• Assisted other team members to achieve goals.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and other areas.
• Trained new team members on procedures, customer service and sales techniques.
• Worked well with teammates and accepted coaching from management team.
• Operated cash register to ring up final bill and process various forms of payment.
• Supported great dining and meal experiences for guests.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Packaged menu items into bags or trays and placed drink orders into carriers.
• Kept food preparation area, equipment and utensils clean and sanitary.

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• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Addressed guest needs, questions or concerns to create optimum experience onboard.
• Collaborated with team members to complete orders.
• Prepared products following restaurant, health and safety standards and procedures.
• Became familiar with products to answer questions and make suggestions.