Lily Donoghue
Sarasota,FL
Summary
Highly motivated creative Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Family Nanny
Dylan And Allyson Wiley
07.2022 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Organized different types of activities to enhance physical and intellectual development.
- Assisted children with homework assignments and special projects across different subjects.
- Taught children everyday skills and language.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Involved children in caring for household pets and chores.
- Drove children to dance, cheer, and sports practices.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Assisted with housework such as laundry and cooking.
- Transported children safely to school, activities and appointments on time.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children's areas neat and clean.
- Met with parents about daily activities, positive developments, and issues.
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.
- Planned and guided age-appropriate tasks like reading, crafts and writing books.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
Family Nanny
Matt O'Brian
02.2021 - 05.2021
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Organized different types of activities to enhance physical and intellectual development.
- Taught children everyday skills and language.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Kept children's areas neat and clean.
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Sales Associate
Abercrombie & Fitch
10.2015 - 05.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Micheals Arts And Crafts
04.2014 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Dog Washer
Bark and Bath
02.2013 - 08.2013
- Developed strong relationships with clients by delivering excellent communication and listening to their concerns.
- Prevented injury or accidents by closely monitoring dogs'' behavior during washes and taking necessary precautions when handling them.
- Maintained a clean and organized work environment, ensuring the health and safety of all dogs in the facility.
- Utilized various grooming tools safely and effectively to achieve desired results while minimizing discomfort for the dogs being washed.
- Increased repeat business through consistent delivery of high-quality grooming services that met or exceeded client expectations.
- Kept accurate records of each dog''s service history, using this information to provide personalized care tailored to their individual needs.
- Improved customer satisfaction by providing gentle and thorough dog washing services.
Education
Associate of Arts - Psychology
Seminole State College of Florida
Sanford, FLHigh School Diploma -
Riverview High School
Sarasota, FL05.2016
Skills
- Experience with ages 1-10
- Household Support
- Special Needs Experience
- Computer Use
- Activity Planning
- Age-Appropriate Recreational Activities
- Emergency Situations
- Running Errands
- Praise and Encouragement
- Household Tasks
- Arts and Crafts
- First Aid
- Cleaning and Sanitation
- Household Organization
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Outgoing Personality
Flexible Schedule
Verbal/written communication
Cash Register Operation
Stocking and Receiving
Cash Handling Accuracy
Conflict Resolution
Accomplishments
National Rower
Junior Olympic Swimmer
Certification
- First Aid/CPR Certified
Timeline
Family Nanny
Dylan And Allyson Wiley
07.2022 - Current
Family Nanny
Matt O'Brian
02.2021 - 05.2021
Sales Associate
Abercrombie & Fitch
10.2015 - 05.2016
Sales Associate
Micheals Arts And Crafts
04.2014 - 01.2015
Dog Washer
Bark and Bath
02.2013 - 08.2013
High School Diploma -
Riverview High School
- First Aid/CPR Certified
Associate of Arts - Psychology
Seminole State College of Florida
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