Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Dunphy

Easthampton,MA

Summary

Dedicated house cleaner skilled in effective communication and active listening. Experienced in training staff and engaging with clients to understand their needs, ensuring satisfaction and quality service. I am currently in my first year of graduate school for clinical mental health counseling.

Overview

7
7
years of professional experience

Work History

House Cleaner

Greenlove Eco Cleaning
Northampton, Massachusetts
06.2022 - Current
  • Cleaned residential spaces using eco-friendly products and techniques.
  • Trained new staff on safety protocols and cleaning procedures.
  • Communicated effectively with clients to understand their cleaning needs.

Server

A1 Hilltown Pizza
Williamsburg, Massachusetts
04.2020 - 08.2021
  • Provided excellent customer service in a fast-paced restaurant environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Managed time efficiently during busy shifts to ensure prompt service and customer satisfaction.

Server

Filos Greek Taverna
Northampton, Massachusetts
04.2019 - 03.2020
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

Bachelor of Arts - Psychology

Bay Path University
Longmeadow, MA
05-2025

Some College (No Degree) - Psychology

Holyoke Community College
Holyoke, MA

Skills

  • Effective communication
  • Time management
  • Active listening
  • Empathy
  • Critical thinking
  • Adaptable

Timeline

House Cleaner

Greenlove Eco Cleaning
06.2022 - Current

Server

A1 Hilltown Pizza
04.2020 - 08.2021

Server

Filos Greek Taverna
04.2019 - 03.2020

Bachelor of Arts - Psychology

Bay Path University

Some College (No Degree) - Psychology

Holyoke Community College
Lily Dunphy