Lily Eich
Cambridge
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Seeking to transition into a new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Floral Designer
Isanti Floral
05.2026 - Current
- Designed custom floral arrangements for various events, enhancing client satisfaction and visual aesthetics.
- Trained junior designers in flower handling techniques and design principles, fostering skill development within the team.
- Implemented new design techniques to improve workflow efficiency and elevate overall quality of arrangements.
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Imparted knowledge on plants and flowers to customers.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
Barista
City Center Market
01.2024 - Current
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Interacted with customers during peak hours to foster a fun, positive atmosphere.
- Pleasantly interacted with customers during hectic periods to promote fun, and a positive environment.
- Created personalized beverages based on customer requests, enhancing overall satisfaction.
- Assisted in training new baristas on drink preparation techniques and store protocols.
- Assisted in training new baristas on drink preparation techniques and store protocols.
- Collaborated with team members to streamline workflow during peak hours, improving service speed.
- Implemented inventory tracking procedures, ensuring adequate stock levels of ingredients and supplies.
Education
High School Diploma -
Anoka Ramsey Community College
Cambridge MN 05-2027
Skills
- Exceptional customer service
- Attention to detail
- Cash handling
- Time management
- Team player
- Adaptive and creative
- Strong work ethic
- Interpersonal skills
- Professional demeanor
- Memory retention
Timeline
Floral Designer
Isanti Floral
05.2026 - Current
Barista
City Center Market
01.2024 - Current
High School Diploma -
Anoka Ramsey Community College