Rachel Szemenyei
Largo
Summary
Experienced hospitality professional with track record of providing top-tier service and ensuring customer satisfaction in busy restaurant settings. Known for strong team collaboration and adaptability to changing demands. Reliable and friendly, focused on creating a warm and welcoming environment for patrons at every visit.
Overview
2026
2026
years of professional experience
Work History
Floral Designer
Bruce Wayne Florals
2024 - Current
- Designed custom floral arrangements for weddings, corporate events, and personal client orders
- Oversaw seasonal display setups, aligning creative concepts with marketing strategies
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences
- Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards
- Managed inventory of flowers and supplies, ensuring freshness and availability for daily operations
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs
Floral Designer
Kremp Florist
01.2015 - 01.2024
- Handled customer orders and resolved service issues, ensuring high satisfaction and repeat business
- Designed floral arrangements for various events, enhancing customer experiences and event aesthetics
- Created dish gardens and tropical planters, expanding product offerings and customer choices
- Managed wholesale floral orders and weekly inventory, optimizing stock levels and reducing waste
Server
City View Pizza
01.2013 - 01.2015
- Handled in-person and phone orders, ensuring accurate cash and credit card transactions and timely deliveries
- Delivered exceptional customer service in high-pressure dining environments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed customer transactions accurately using point-of-sale systems.
- Maintained a clean and organized work station, adhering to safety and health protocols
- Trained new staff, fostering a team-oriented environment
- Promoted weekly specials, enhancing customer engagement
Greenhouse Tech
Temple Student Greenhouses
01.2012 - 01.2015
- Implemented and monitored automatic and manual watering schedules
- Managed greenhouse production, ensuring optimal plant growth and health
- Set and adjusted light schedules to maximize plant development
- Supervised plant care, including planting seeds and overseeing germination
- Maintained hydroponic systems, ensuring efficient nutrient delivery
- Conducted detailed inspections of plant health, identifying issues early to prevent loss
Server / Bartender
Stefano’s Restaurant
01.2010 - 01.2012
- Accurately took food and beverage orders and informed customers of specials
- Delivered exceptional customer service, ensuring positive dining experiences for patrons
- Operated kitchen equipment and maintained cleanliness, supporting kitchen efficiency
- Trained new staff, enhancing team performance and service quality
- Handled cash and credit transactions, ensuring accurate and timely payments
- Communicated customer concerns to kitchen staff, addressing allergies and special requests
- Managed multiple beverage orders accurately, ensuring high-quality service
- Thrived in a fast-paced environment, delivering exceptional dining experiences
- Completed closing duties and cash register reconciliation
- Monitored bar crowd to ensure a safe and fun environment for all
Thru Hiker
National Scenic Trails
2023 - 2025
- Thru Hiked Appalachian Trail 2023
- Thru Hiked Overseas Heritage Trail 2025
- Thru Hiked Continental Divide Trail 2025
- Navigated challenging terrains, ensuring safety and efficiency during hikes while solo and in groups.
- Collaborated with fellow hikers to plan routes and share essential information.
- Managed logistics of multi-month back country expeditions.
- Exhibited ability to be highly adaptable while in quickly changing conditions of the back country
- Successfully hiked over 5,000 miles self-supported
Education
Bachelor of Science - Horticulture
Temple University
Philadelphia, PA01.2017
Skills
- Exceptional Customer Service
- Customer Retention
- Cash Handling
- Inventory Management
- Time Management
- Strong work ethic
- Adaptability
- Enthusiastic learner
Timeline
Floral Designer
Kremp Florist
01.2015 - 01.2024
Server
City View Pizza
01.2013 - 01.2015
Greenhouse Tech
Temple Student Greenhouses
01.2012 - 01.2015
Server / Bartender
Stefano’s Restaurant
01.2010 - 01.2012
Floral Designer
Bruce Wayne Florals
2024 - Current
Thru Hiker
National Scenic Trails
2023 - 2025
Bachelor of Science - Horticulture
Temple University