Christopher Perez
Oxnard,CA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Construction Journeyman
Lecaf Construction
11.2023 - 10.2024
- Increased client satisfaction by delivering high-quality workmanship and addressing concerns promptly.
- Adapted project plans to accommodate unforeseen changes in site conditions, client requests, or regulatory requirements ensuring a smooth construction process.
- Maintained high safety standards on construction sites, resulting in fewer accidents and injuries.
- Conducted thorough quality control inspections throughout each phase of construction, identifying potential issues early on and taking corrective action when necessary.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with successful, time-sensitive renovations of various structures.
Sales Associate
Lowes
11.2022 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sales Associate
Kendal Floral Supply
12.2021 - 12.2021
- Deliver good customer service
- Familiarized myself with different types of flowers
- Restock and arrange flowers for visual appeal
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Construction Worker
DLG Coating
01.2021 - 12.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Improved client satisfaction by delivering high-quality workmanship consistently, following up on feedback, and addressing concerns promptly.
- Inspected tools and equipment to maintain safety and efficiency.
Education
Associates of Science - Construction Technology
VC
05.2027
High School Graduate -
05.2021
Skills
- Customer service
- Problem resolution
- Relationship building
- Conflict resolution
- Product knowledge
- Team development
Timeline
Construction Journeyman
Lecaf Construction
11.2023 - 10.2024
Sales Associate
Lowes
11.2022 - 10.2023
Sales Associate
Kendal Floral Supply
12.2021 - 12.2021
Construction Worker
DLG Coating
01.2021 - 12.2021
Associates of Science - Construction Technology
VC
High School Graduate -
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