Lily Hardwick
Lakeland
Summary
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
6
6
years of professional experience
Work History
Licensed Esthetician/Wax Specialist
Wax It
04.2023 - Current
- Administered various hair removal techniques, ensuring client comfort and safety throughout procedures.
- Maintained high sanitation standards in compliance with health regulations to promote a safe environment.
- Provided personalized skincare consultations to enhance client satisfaction and loyalty.
- Educated clients on skincare regimens, promoting product sales and improving overall skin health awareness.
- Built a strong relationship with clients by providing exceptional customer service.
- Manage appointment scheduling and recommend retail products.
Sales Associate
Five Below
01.2022 - 06.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store organization by restocking shelves and arranging merchandise according to visual standards.
- Collaborated with team members to meet daily sales goals and improve store performance.
Host
Glory Days Grill
03.2021 - 12.2021
- Greeted and seated guests, ensuring a welcoming atmosphere and prompt service.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and wait staff to ensure smooth service flow.
- Trained new hosts on customer service standards and operational procedures.
Crew Member
Dunkin' Donuts
09.2020 - 03.2021
- Provided exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, processing transactions accurately and swiftly during peak hours.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Collaborated with team to manage inventory levels, ensuring product availability throughout shifts.
- Implemented time-saving techniques that improved order fulfillment speed during busy periods.
Education
High School Diploma -
George Jenkins High School
Lakeland, FLEsthetician License -
Aveda Institute
Brandon, FLSkills
- Customer service
- Listening skills
- Problem-solving skills
- Time management
- Team Collaboration
- Multitasking ability
- Attention to detail
- Reliability
Timeline
Licensed Esthetician/Wax Specialist
Wax It
04.2023 - Current
Sales Associate
Five Below
01.2022 - 06.2022
Host
Glory Days Grill
03.2021 - 12.2021
Crew Member
Dunkin' Donuts
09.2020 - 03.2021
High School Diploma -
George Jenkins High School
Esthetician License -
Aveda Institute