LILY HERRERA
Las Vegas,NV
Summary
Motivated and caring bilingual professional seeking a Patient Service Representative role. Brings customer service experience, communication skills, and the ability to support patients with clarity and compassion.Known for learning quickly, and staying organized in fast-paced environments.. Committed to contributing to a positive, high-quality healthcare experience for every patient.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Calvin Klein
Las Vegas, Nevada
06.2022 - 12.2022
- Helped customers find specific products, answered questions, and offered product advice.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, or automatic debit.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
General Warehouse Associate
Marmaxx Distribution Center
North Las Vegas, Nevada
08.2019 - 2025
- responsible for entering and maintaining merchandise quantities into large sets of inventory logs to prevent potencial losses and ensure integrity of reporting.
- conducted audits on inventory logs to minimize discrepancies and maintaining accuracy of records.
- identified any opportunities within operations to improve productivity and implemented new processes which resulted in a smoother workflow between departments, ensuring more efficient operations.
- As a result of implementing new processes, was recognized by leadership for achieving and exceeding productivity targets.
Education
Data Analyst Career Training Program
College of Southern Nevada
Las Vegas, Nevada, NV09-2024
GED -
College of Southern Nevada
Las Vegas, Nevada, NV05-2023
Skills
- Customer service
- Effective time management
- Teamwork
- Critical thinking
- Problem solving
- Google Sheets
- Microsoft Excel
- Strong communication
- Bilingual (Spanish)
Timeline
Retail Sales Associate
Calvin Klein
06.2022 - 12.2022
General Warehouse Associate
Marmaxx Distribution Center
08.2019 - 2025
Data Analyst Career Training Program
College of Southern Nevada
GED -
College of Southern Nevada