Lily Hersom
Cedar Rapids
Overview
5
5
years of professional experience
Work History
Server
The Class Act
12.2022 - Current
- Efficiently communicated with team members.
- Worked with customers to create a positive dining experience.
- Adhering to health and safety laws to maintain cleanliness and food safety for the customers.
Internship Student
Tanager Place
05.2025 - 08.2025
- Built strong rapport with children, fostering trust and positive relationships.
- Meta-communicated with children experiencing troubles regulating emotion while maintaining a safe environment.
- Provided individualized interventions based on each child's treatment plan.
- Maintained accurate records, progress notes, and incident reports.
Crew Member
Tropical Smoothie
05.2022 - 11.2022
- Helped manage the opening of the establishment.
- Handled customer issues and special requests on the spot
- Navigated through low staffing with high levels of business.
Server
Wolfey’s Wapsi Outback
12.2020 - 05.2022
- Worked with staff to create a positive atmosphere for customers.
- Built positive relationships with customers and staff
- Stayed calm and efficient during busy rushes.
Associate
East Buchanan Community Schools
08.2020 - 05.2021
- Ensured safety for kids with varying levels of educational delays while transporting them to and from school.
Education
Associates Degree -
Kirkwood Community College
Cedar Rapids, IA05.2024
Bachelors - Social Work
University of Iowa
Iowa City, IA05.2026
Skills
- Reliable
- Driven
- Positive Attitude
- Growth Mindset
- Efficient
- Team Player
- Active Listener
- Balanced
- Time Management
- Creative
Timeline
Internship Student
Tanager Place
05.2025 - 08.2025
Server
The Class Act
12.2022 - Current
Crew Member
Tropical Smoothie
05.2022 - 11.2022
Server
Wolfey’s Wapsi Outback
12.2020 - 05.2022
Associate
East Buchanan Community Schools
08.2020 - 05.2021
Bachelors - Social Work
University of Iowa
Associates Degree -
Kirkwood Community College