Lily Holmquist

Provided a friendly a professional environment for customers both new to firearms and well experienced in them. Gave personal insight on certain firearms, ammunition, and accessories.

• Gathered, organized and input information into digital database.
• Evaluated customer needs and feedback to drive product and service improvements.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
• Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
• Shut down facility daily by turning off lights, storing equipment and locking doors.
• Used large machinery and hand tools to recover range balls.

• Articulated information clearly by using engaging storytelling techniques.
• Engaged diverse groups by providing informative and entertaining tours.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
• Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
• Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.