Lily Hornik
Spring Lake
Summary
Energetic worker known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Fruition Acai & Juice Bar
Ada
09.2021 - Current
- Providing customer service
- Answering the phone
- Using a point-of-sale
- Making food to order
- Cleaning
- Assisted in training new servers.
Crew Member
Butch's Beach Burritos
Spring Lake
03.2024 - 08.2025
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Operated cash register to complete sales transactions.
- Prepared food items according to recipes and standards.
- Welcomed customers warmly.
Hostess and Social Media Creator
Village Baker
Spring Lake
11.2023 - 03.2024
- Customer service
- Answering phones
- Time management
- Using a point-of-sale
- Digital content creation
- Greeted customers and provided them with menus.
Member Services
MVP Sportsplex
Grand Rapids
01.2023 - 05.2023
- Showing good customer service at all times
- Answering customer service phone calls
- Using a point-of-sale
- Providing housekeeping services to members in and out of the locker room
Office Attendant
Cannonsburg Ski Area
Cannonsburg
09.2020 - 04.2021
- Providing customer service
- Answering customer service phone calls
- Using a point-of-sale
- Selling tickets in person, and online
Education
Bachelor of Arts - Advertising & Public Relations
Grand Valley State University
Allendale, MI04-2027
Graduate -
Lowell Senior High School
Lowell, MI01.2023
Skills
- Great communication
- Social media management
- Willingness to learn
- Teamwork experience
- Not afraid of a challenge
- Determined to complete tasks
- Well-rounded
Certification
- Google Ads Search Certification
- Google Ads Display Certification
References
References available upon request.
Timeline
Crew Member
Butch's Beach Burritos
03.2024 - 08.2025
Hostess and Social Media Creator
Village Baker
11.2023 - 03.2024
Member Services
MVP Sportsplex
01.2023 - 05.2023
Crew Member
Fruition Acai & Juice Bar
09.2021 - Current
Office Attendant
Cannonsburg Ski Area
09.2020 - 04.2021
Bachelor of Arts - Advertising & Public Relations
Grand Valley State University
Graduate -
Lowell Senior High School
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