Lily Johnston
Caldwell,ID
Summary
I am a well-rounded individual with an optimistic, upbeat attitude and strong interpersonal skills. Strongly believe in teamwork dynamics and communication skills. A fast learner and dependable individual passionate about and focused on delivering core values and objectives within the work environment. A technician with extensive hands-on experience in troubleshooting, maintaining, and repairing complex systems. Strong focus on team collaboration and achieving results. Known for effective problem-solving and delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Advanced Phlebotomy Center Technician (APCT)
Biolife Plasma Services
07.2022 - Current
- Reviewing Patient information while maintaining donor confidentiality
- Ensuring patient comfort and safety while performing venipuncture
- Invested in patient care, explaining procedures and assembling necessary equipment for procedures
- Identifying problems and providing resolutions
- Staying current with advances in phlebotomy techniques, equipment and safety protocols
- Highly proficient in working multiple areas within the work environment including: Phlebotomy, Medical History, Sample Preparations/ shipment, reception, and warehouse
Front End Cashier/ Customer Service Representative
Lowe's Home Improvement
03.2021 - 10.2021
- Engaged in customer service by assisting Lowe's guests with check outs, returns, and store guidance
- Answered incoming class and provided information regarding hours of operation, location, policies, and store items
Hostess
Marie Callender's Restaurant
01.2019 - 01.2020
- Greeted guests with an upbeat and positive attitude
- Engaged in personal conversation to address any customer needs
- Maintained a neat and well-groomed appearance and observed all uniform requirements
- Maintained hostess station and restocked supplies
- Escorted guests to their tables, provided menus, and discussed daily specials
Education
Bachelors of Science - Health Studies Science Emphasis
Boise State University
Boise, ID05.2024
Skills
- Customer Service
- Patient Care
- Interpersonal Skills
- Motivated
- Adaptable and Quick Learner
- Multitasking and organization
- Dependable
- Collaborative Team Player
- Problem solver
- Works Well Under Pressure
Timeline
Advanced Phlebotomy Center Technician (APCT)
Biolife Plasma Services
07.2022 - Current
Front End Cashier/ Customer Service Representative
Lowe's Home Improvement
03.2021 - 10.2021
Hostess
Marie Callender's Restaurant
01.2019 - 01.2020
Bachelors of Science - Health Studies Science Emphasis
Boise State University
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