Summary
Overview
Work History
Education
Skills
Timeline
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Lily Joyce

Eastlake,OH

Summary

Reliable and punctual individual with extensive experience in customer service and team collaboration. Skilled in effective communication and operational efficiency, contributing to positive environments and enhanced workflows.

Overview

5
5
years of professional experience

Work History

Expeditor

Trader Jack's Riverside Grille
08.2020 - Current
  • Coordinated timely delivery of food and supplies to maintain operational flow.
  • Streamlined communication between kitchen and front-of-house staff to enhance service efficiency.
  • Monitored inventory levels, ensuring optimal stock for menu items and minimizing waste.
  • Implemented process improvements that reduced delays in order fulfillment during peak hours.
  • Trained new employees on expediting procedures and restaurant policies to ensure consistency.
  • Collaborated with management to develop strategies for improving customer satisfaction through timely service.

Stable Attendant

Hope's Haven Equestrian
02.2025 - Current
  • Supervised daily feeding and care of horses, ensuring optimal health and well-being.
  • Maintained cleanliness and organization of stables, enhancing safety and efficiency.
  • Monitored horse behavior and health, reporting concerns to management for timely intervention.
  • Assisted in training programs for new staff, fostering a collaborative team environment.
  • Coordinated with team members to maintain a smooth workflow within the stable, fostering effective communication.
  • Contributed to a positive atmosphere within the barn by engaging with clients professionally and courteously.

Education

Associate of Arts - Business

Lakeland Community College
Willoughby, OH
05-2029

Skills

  • Basic computer skills (Windows/Mac)
  • Microsoft Word, Google Docs
  • PowerPoint / Google Slides
  • Email and online communication
  • Time management
  • Teamwork and communication
  • Customer service
  • Reliable and punctual

Timeline

Stable Attendant

Hope's Haven Equestrian
02.2025 - Current

Expeditor

Trader Jack's Riverside Grille
08.2020 - Current

Associate of Arts - Business

Lakeland Community College
Lily Joyce